12 | Cheetah 18 Installation Guide, Rev. A |
Location | Phone number |
Germany | 49-89-1430-5100 |
Hong Kong | 852-2368 7173 |
Japan | 81-3-5462-2979 |
Korea | 82-2-556-4251/7395 |
Singapore | 65-488-7528 |
Taiwan | 886-2-2715-2923 |
UK | 44-1628-890660 |
USA | Disc: 405-936-1685; Tape: 405-936-1683 |
Direct-support services
Technical support
For one-on-one help, you can talk to a technical support special- ist during local business hours. Before calling, note your system configuration and drive model number (STxxxx).
Location | Phone number |
Australia | 61-2-9725-3366 (9:00 A.M. to 5:00 P.M., eastern |
| time, M–F) |
France | 33 1-41 86 10 86 (9:30 A.M. to 12:30 P.M., |
| 2:00 P.M. to 5:00 P.M., M–F) |
Germany | Disc: 49-89-140-9332; Tape: 49-89-140-9333 |
| (9:30 A.M. to 12:30 P.M., 2:00 P.M. to 4:00 P.M., |
| M–F) |
Hong Kong | 852-2368 9918 |
Korea | 82-2-531-5800 (9:00 A.M. to 12:00 P.M., 1:00 |
| P.M. to 6:00 P.M., M–F) |
Singapore | 65-488-7584 (9:00 A.M. to 12:00 P.M., 2:00 P.M. |
| to 5:00 P.M., M–F) |
Taiwan | 886-2-2514-2237 |
