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ST12450W/WD Installation Guide, Rev. B

Technical support services

Seagate Technology provides technical support litera- ture and diagnostic utilities to authorized distributors. Please contact your dealer for technical support and installation troubleshooting. Product technical support is available for all Seagate products by calling the SeaFAX™, SeaFONE™, SeaTDD™, or SeaBOARD™ services. These are toll calls if you dial from outside of the number’s local dialing area.

SeaFAX:

USA (408) 438-2620; England 44-62-847-7080

You can use a touch-tone telephone to access Seagate’s automated FAX delivery system and select technical support information by return FAX. This service is avail- able 24 hours a day, 7 days a week.

CompuServe Forum

Online support for Seagate products is available on CompuServe. Type "Go Seagate" to access the Seagate forum. This service is available 24 hours a day, 7 days a week.

SeaFONE: (408) 438-8222

Technical support specialists are available to answer questions from 8:00 A.M. to 5:00 P.M. PST, Monday through Friday. Recordings are accessible 24 hours a day, 7 days a week.

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Seagate ST12450W/WD manual SeaFAX USA 408 438-2620 England, CompuServe Forum, SeaFONE 408