64

Cheetah 10K.6 FC Product Manual, Rev. B

Customer Service (CSO)

Warranty Service

Seagate offers worldwide customer support for Seagate drives. Seagate direct OEM, Distribution and System Integrator customers should contact their Seagate service center representative for warranty information. Other customers should contact their place of purchase.

Authorized Service Centers

If you live outside the US, you can contact an Authorized Service Center for service.

USA/Canada/Latin America Support Services

Presales Support

Call Center

Toll-free

Direct dial

FAX

Disc:

1-877-271-3285

+405-936-1210

+1-405-936-1683

Tape:

1-800-626-6637

+1-714-641-2500

+1-714-641-2410

Technical Support (SeaFONE)

1-800-SEAGATE or +1-405-936-1234 (for specific product phone number) FAX: Disc: +1-405-936-1685; Tape and Server Appliance: +1-405-936-1683

SeaFAX

1-800-SEAGATE

SeaTDD

+1-405-936-1687

Warranty Service

Call Center

Toll-free

Direct dial

FAX / Internet

USA, Mexico and

1-800-468-3472

+1-405-936-1456

+1-405-936-1462

Latin America

 

 

 

Canada

 

 

 

Memofix1

1-800-636-6349

+1-905-660-4936

+1-905-660-4951

 

 

 

www.memofix.com

Adtech*

1-800-624-9857

+1-905-890-3099

+1-905-812-3977

 

 

 

www.adtech1.com

Brazil

 

 

 

MA Centro de Serviços*

+55-21-2509-7267

+55-21-2507-6672

e-mail: centro.de.servicos.brasil@seagate.com

European Support Services

For European customer support, dial the toll-free number for your specific country for presales support, techni- cal support, SeaFAX and warranty service.

If your country is not listed here, dial our European call center at +31-20-316-7222 from 8:30 A.M. to 5:00 P.M. (European central time) Monday through Friday. The European call center is located in Amsterdam, The Neth- erlands.

Call Center

 

 

Austria

0 800-20 12 90

Belgium

0 800-74 876

Denmark

80 88 12 66

 

France

0 800-90 90 52

Germany

0 800-182 6831

Ireland

1 800-55 21 22

Italy

800-790695

 

Netherlands

0 800-732 4283

Norway

800-113 91

 

Poland

00 800-311 12 38

 

 

 

 

1. Authorized Service Centers

Page 74
Image 74
Seagate ST373307FC, ST3146807FC Customer Service CSO, USA/Canada/Latin America Support Services, European Support Services

ST336607FC, ST373307FC, ST3146807FC specifications

The Seagate ST373307FC, ST3146807FC, and ST336607FC are robust hard disk drives designed for enterprise environments where reliability and performance are critical. Each model offers distinct features suited to various data storage needs, reflecting Seagate's commitment to innovation in storage technology.

The ST373307FC is a 73GB Fibre Channel hard drive that operates at 15,000 RPM, making it exceptionally fast for read and write operations. This drive employs a 4GB cache, enhancing its performance by allowing quicker access to frequently used data. With a 3.5-inch form factor, the ST373307FC is built for high-density environments, delivering reliable access to data. Its Fibre Channel interface supports high-speed connections, essential for data-intensive applications like databases and virtualization.

Next in line, the ST3146807FC offers a capacity of 146GB, also operating at 15,000 RPM. This drive features an 8GB cache, which significantly improves its data transfer rates, making it ideal for transactional workloads. The ST3146807FC is engineered to minimize latency and maximize throughput, ensuring that enterprises can access critical data swiftly and efficiently. Additionally, its rugged construction is designed to withstand the demands of continuous operation, providing peace of mind for businesses with strict uptime requirements.

Lastly, the ST336607FC has a substantial storage capacity of 300GB and shares the 15,000 RPM operational speed that characterizes this high-performance line. With a similar 8GB cache as the ST3146807FC, it offers excellent performance for read-intensive and write-heavy applications. The ST336607FC is also designed with enhanced thermal management features, supporting cooler operations in densely packed server environments. This model is particularly suited for applications such as data warehousing and online transaction processing, where speed and reliability are paramount.

Each of these drives utilizes advanced technologies like Native Command Queuing (NCQ), which optimizes the order of read and write requests. These features, combined with Seagate's reputation for durability and performance, make the ST373307FC, ST3146807FC, and ST336607FC excellent choices for enterprise applications requiring high-speed data access and exceptional reliability. In environments where data integrity and uptime are critical, these drives provide the robust performance necessary to meet demanding storage needs.