Seagate ST34520A bit Disk Access with Windows, BIOS Upgrades, Direct-Support Services, SystemSoft

Foam Antistatic bag

Drive

Foam

–You entered a translation characteristic that does not take advantage of the drive’s full capacity.

–The drive’s physical specifications exceed the translation limits imposed by the BIOS.

!Caution. If you change the drive-type values in the system setup program, you must partition and

format the drive again. This erases data on the drive.

•If you have partitioned the drive into individual logical drives, you may need to make the partitions smaller to access the full drive capacity.

•If your computer supports LBA mode, you may need to enable LBA mode in the system setup program to access the full capacity of the drive. Refer to your computer’s reference guide to find out how to enable LBA.

•Your computer may not support drives that have more than 4,096 cylinders. Follow the instructions for After you install your new drive, your computer will not boot, and no error message shows on the screen.

The DOS messages “Disk Boot Failure,” “Non-System Disk” or “No ROM Basic – SYSTEM HALTED” appear.

•Reinstall the DOS system files using the DOS SYS utility.

•Check all cables.

•Use FDISK to verify that the primary partition is active.

•Check for viruses.

The system error message, “HDD controller failure” appears.

•Confirm the jumper settings on the drive.

•Verify the drive-type settings in the system setup program.

32-bit Disk Access with Windows 3.1

The 32-bit disk access feature in Windows 3.1 does not work with drives that have capacities greater than 528 Mbytes. If you want to use 32-bit disk access under Windows 3.1, install the Seagate replacement 32-bit access driver, SEG32BIT.386, located on your DiscWizard diskette.

BIOS Upgrades

If you need to upgrade your BIOS, contact the appropriate BIOS manufacturer listed below.

American Megatrends (AMI):	http://www.megatrends.com
1-800-828-9264
Award Software International, Inc.:	http://www.award.com
1-508-686-6468
Microid Research/Mr. BIOS:	http://www.mrbios.com
(Upgrades from Unicore Software)	1-800-800-2167
Phoenix Technologies Ltd.:	http://www.ptltd.com
(Upgrades from Microfirmware)	1-800-767-5465
SystemSoft:	http://www.systemsoft.com

Direct-Support Services

Seagate Technical Support

For one-on-one help, you can talk to a technical support specialist during local business hours. Before calling, note your system configuration and drive model number (STxxxxx).

Location	Phone number	Location	Phone number
Australia	61-2-9725-3366	Singapore	65-488-7584
France	33 1-41 86 10 86	Taiwan	886-2-2514-2237
Germany 49-89-140-9332		UK	44-1628-894083
Hong Kong 852-2368 9918		USA	1-800-SEAGATE or
Korea	82-2-531-5800	USA	405-456-4496
SeaTDD™			405-936-1687

Using a telecommunications device for the deaf (TDD), you can send questions or comments 24 hours daily and exchange messages with a technical support specialist between 8:00 A.M. to 12:15 P.M. and

1:30 P.M. to 6:00 P.M. (central time) Monday through Friday.

Keep your original box and packing materials for storing or shipping your drive. The box has a Seagate Approved Package label. Shipping a

drive in an unapproved container voids the warranty. Call your authorized Seagate distributor for information on packing materials. The figure to the right shows how a

drive fits in an approved single-pack box, including the packing materials.

Warranty. See your authorized Seagate distributor or dealer. Preinstalled or bundled software is provided “as is.” There are no warranties of merchantability or fitness for a particular purpose. All such warranties are expressly and specifically disclaimed.

Maintenance and repair. Seagate drives do not require maintenance. The head/disc assembly is sealed; a broken seal voids the warranty. Seagate customer-service centers are the only facilities authorized to repair Seagate drives.

Electromagnetic Compliance for the

European Union. This model complies with the European Union requirements of the Electromagnetic Compatibility Directive 89/336/EEC of 03 May 1989 as amended by Directive 92/31/EEC of 28 April 1992 and Directive 93/68/EEC of 22 July 1993.

Compliance of this drive, as a system component, was confirmed with a test system. We cannot guarantee that your system will comply. The drive is not meant for external use (without properly designed enclosure, shielded I/O cable, etc.).

Sicherheitsanleitung 1. Das Gerrät ist ein Einbaugerät, das für eine maximale Umgebungstemperatur von 55°C vorgesehen ist. 2. Zur Befestigung des Laufwerks werden 4 Schrauben 6-32 UNC-2A benötigt. Bei seitlicher Befestigung darf die maximale Länge der Schrauben im Chassis nicht mehr als 3,3 mm und bei Befestigung an der Unterseite nicht mehr als 5,08 mm betragen. 3. Als Versorgungsspannugen werden benötigt: +5V ± 5% 0,6A; +12V ±% 0,8A (1,9A fur ca. 30 Sek. fur ± 10%) 4. Die Versorgungsspannung muss SELV entsprechen. 5. Alle Arbeiten auf dem Festplatte dürfen nur von Ausgebildetem Servicepersonal durchgeführt werden. Bitte entfernen Sie nicht die Aufschriftenschilder des Laufwerkes. 6. Der Einbau des Laufwerkes muss den Anforderungen gemäss DIN IEC 950 VDE 0805/05.90 entsprechen.

Seagate, Seagate Technology, and the Seagate logo are registered trademarks of Seagate Technology, Inc. SeaFAX, SeaFONE, SeaBOARD, SeaNET, SeaTDD, Medalist, the Medalist logo and DiscWizard are either trademarks or registered trademarks of Seagate Technology, Inc. or one of its subsidiaries. All other trademarks or registered trademarks are the property of their respective owners.

Seagate reserves the right to change, without notice, product offerings or specifications. No part of this publication may be reproduced in any form without written permission from Seagate Technology, Inc.

© 1998 Seagate Technology, Inc.

920 Disc Drive, Scotts Valley, CA 95066, USA

Publication Number: 32660-001, Rev. A, January 1998, Printed in USA

2/9/98, 9:31 AM