Seagate ST423451N/W/WD manual Seagate Technology Online services, SeaFONE at 1-800-SEAGATE, SeaNET

8 Elite 23 Installation Guide, Rev. A

Technical support services

If you need assistance installing your drive, consult your dealer. Dealers are familiar with their unique system configurations and can help you with system conflicts and other technical issues. If you need additional assistance with your Seagate drive or other Seagate products, use one of the Seagate technical support ser- vices listed below.

SeaFONE at 1-800-SEAGATE (1-800-732-4283)

Seagate’s 800 number allows toll-free access to automated self- help services, providing answers to commonly-asked questions, troubleshooting tips, and specifications for disc drives and tape drives. This service is available 24 hours daily and requires a touchtone phone. If you need to speak to a technical support engineer, use this number to determine the correct access num- ber to dial. (International callers may also reach this automated self-help service by dialing 408-456-4496).

Seagate Technology Online services

Using a modem, you can obtain troubleshooting tips, free utility programs, drive specifications and jumper settings for Seagate’s entire product line. You can also download software for installing and analyzing your drive.

SeaNET

Seagate’s Internet connections—you can obtain technical infor- mation on Seagate drives, Seagate software, and much more over the Internet from Seagate’s World Wide Web home page (http://www.seagate.com) or Seagate’s ftp server (ftp://ftp. seagate.com).