Warranty Service, Authorized Service Centers | Seagate ST92014A

Warranty Service

Seagate offers worldwide customer support for Seagate drives. Seagate distributors, OEMs and other direct customers should contact their Seagate service center representative for warranty-related issues. Resellers or end users of drive products should contact their place of purchase or one of the Seagate warranty service cen- ters for assistance. Have your drive’s “ST” model number and serial number available.

Authorized Service Centers

In some locations outside the US, you can contact an Authorized Service Center for service.

28	Momentus 42 Product Manual, Rev. A

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Seagate ST92014A, ST94019A, ST93015A manual Warranty Service, Authorized Service Centers

Contents

Momentus Page Momentus Page Revision Date Sheets Affected Revision status summary sheetRev. a 05/03/2004 All Page Contents Momentus 42 Product Manual, Rev. a List of Figures Viii Momentus 42 Product Manual, Rev. a Introduction Momentus 42 disc drive Momentus 42 Product Manual, Rev. a Specifications Drive specificationsSpecification summary Drive specification ST94019A ST93015A ST92014A Specifications Formatted capacity Default logical geometryLBA mode Physical organization Recording and interface technology Physical characteristicsTechnology Specification Typical seek times msec Read Write Seek timeTime to ready Time to ready Typical Max Power specifications Voltage tolerance Typical current profileConducted noise Active mode Power-management modesPower management modes Idle mode Environmental specifications Nonoperating shock ShockOperating shock Vibration Drive level acoustics AcousticsElectromagnetic immunity Electromagnetic immunity Reliability Safety certificationMeasurement type Specification Agency certification FCC verification Korean RRLAustralian C-Tick N176 Momentus 42 Product Manual, Rev. a Jumper settings Configuring and mounting the driveHandling and static discharge precautions Master/slave configuration Drive mounting Cable-select option Connector Cable Signal Name Contact Conductor ATA interface signals and connector pinsConnector signals Cable Connector Conductor Contact Signal Name Command name Command code in hex ATA-standard commands Supported ATA commandsSupported commands ATA-standard security commands Command name Command code in hexATA-standard power-management commands Identify Device command Word Description Value XxxxH Description if bit is set to Bit Set Features command Features register values Code in features register A.R.T. command 4 S.M.A.R.T. commandsSupported S.M.A.R.T. commands Presales Support Seagate Technology support servicesInternet MySeagate Reseller.seagate.com Technical Support Warranty Service Authorized Service Centers Americas SEAGATE2 +1-405-324-47003 +1-405-324-4702 Call Center Toll-free Direct dialAmericas +1-405-324-47301 +1-405-324-4704 Call Center Toll-free Direct dial FAX / Internet Toll-Free Support Numbers FAX Services-All Europe toll callCall Center Presales and Technical Support Warranty Service Asia/Pacific Support Services Momentus 42 Product Manual, Rev. a Index NumericsPage Page Momentus 42 Product Manual, Rev. a Page Seagate Technology LLC