Sears 36749, 36745 warranty Before Calling for Service

Models: 36745 36749

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BEFORE CALLING FOR SERVICE

Save time and money _ Check this list before you call for service.

To eliminate unnecessary service calls, first, read all the instructions in this manual carefully. Then, If you have a problem, always check this list of common problems and possible solutions before you call for service.

If you do have a problem you cannot fix yourself, call your nearest Sears Store or Service Center for help. When calling, have this manual, the Repair Parts List, model number and purchase date handy.

PROBLEM

 

 

 

 

POSSIBLE

CAUSE

 

 

 

DON'T CALL

FOR

SERVICE

 

 

 

 

 

 

 

UNTIL YOU CHECK

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

UF" AND

ANY

NUMBER

Possible

oven malfunction

 

Press CLEAR/OFF.

Allow oven to cool 1

 

FLASH

IN

DISPLAY

AND

 

 

 

 

 

 

 

 

hour. Place back Into operation. If prob-

 

CONTROL

BEEPS

 

 

 

 

 

 

 

 

 

lem repeats,

disconnect

power and gas

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

supply.

Call for service.

 

RANGE DOES NOT WORK

No power to range

 

 

 

Check

power cord to

be sure it is

 

TOTALLY

INOPERATIVE

 

 

 

 

 

 

 

 

plugged in.

 

 

 

 

COOKTOP

BURNERS

 

Range

not properly

 

 

 

Check

Installation

Instructions packed

 

AND

OVEN

 

 

 

grounded

or polarized;

This

 

with your range.

 

 

 

 

BURNERS

DO NOT

 

can affect

spark ignition

 

 

 

 

 

 

 

 

WORK

 

 

 

 

Controls

not set correctly

 

Check

operating

Instructions In this

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

manual.

 

 

 

 

 

 

 

 

 

 

 

Gas not turned on

 

 

 

To check ifthe gas is turned on, light the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

cooktop burners with a match by follow-

 

 

not be lit during a

_

Warning:

Lighting

gas

ing the

steps in the ignition section of

 

 

burners

 

with

a match

is

this manual.

If the burners do not light,

 

 

Oven

burners

can.

 

 

 

power

failure.

 

dangerous.

You

should l

check the shut-off valve in the lower

 

 

 

 

 

 

 

match

light

the

eooktop

compartment

(see

installation instruc-

 

 

 

 

 

 

 

burners

only

in emergency.

 

tions) and the main gas shut-off valve to

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

be sure they are in the open position.

COOKTOP

BURNER

 

 

Soil clogging

holes (ports)

in

See the removable cooktop burner sec-

 

DOES

NOT

WORK;

 

 

burner or burner not as-

 

tion and the cleaning tips In this manual.

 

OVEN

OK

 

 

 

 

sembled

properly

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Improper

operation

of control

Be sure to push

knob in while turning.

FOODS DO NOT BAKE

 

Oven not preheated

long

 

Be sure to preheat

until preheat notifi-

 

PROPERLY

 

 

 

 

 

 

 

 

 

 

enough

 

 

 

 

 

cation tone sounds.

 

 

 

 

 

 

 

 

 

Improper

rack or pan place-

Maintain uniform

air space around pans

 

 

 

 

 

 

 

 

ment

 

 

 

 

 

 

and utensils;

see oven cooking section.

 

 

 

 

 

 

 

 

Oven vent blocked or cov-

 

Be sure oven vent (in panel behind

 

 

 

 

 

 

 

 

ered

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

cooktop) is not blocked.

 

 

 

 

 

 

 

 

 

Improper

temperature

setting

Reducetemperature

25degrees for glass

 

 

 

 

 

 

 

 

for utensil used

 

 

 

or dull/darkened

pans.

 

 

 

 

 

 

 

 

 

Recipe

not followed

 

 

 

Is recipe tested

and reliable?

 

 

 

 

 

 

 

 

Improper

thermostat calibra-

Check oven temperature

adjustment

 

 

 

 

 

 

 

 

tion

 

 

 

 

 

 

procedures

following this section.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Range and oven rack not

 

Check

installation

Instructions for level-

 

 

 

 

 

 

 

 

level

 

 

 

 

 

 

ing instructions.

 

 

 

 

 

 

 

 

 

 

 

Using improper cookware

 

See oven cooking

section.

21

NGSER31

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Sears 36749, 36745 warranty Before Calling for Service