BEFORE CALLING FOR SERVICE
Save time and money _ Check this list before you call for service.
To eliminate unnecessary service calls, first, read all the instructions in this manual carefully. Then, If you have a problem, always check this list of common problems and possible solutions before you call for service.
If you do have a problem you cannot fix yourself, call your nearest Sears Store or Service Center for help. When calling, have this manual, the Repair Parts List, model number and purchase date handy.
PROBLEM |
|
|
|
| POSSIBLE | CAUSE |
|
|
| DON'T CALL | FOR | SERVICE | ||||||||
|
|
|
|
|
|
| UNTIL YOU CHECK |
|
| |||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| ||||
• | UF" AND | ANY | NUMBER | • | Possible | oven malfunction |
| Press CLEAR/OFF. | Allow oven to cool 1 | |||||||||||
| FLASH | IN | DISPLAY | AND |
|
|
|
|
|
|
|
| hour. Place back Into operation. If prob- | |||||||
| CONTROL | BEEPS |
|
|
|
|
|
|
|
|
| lem repeats, | disconnect | power and gas | ||||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| supply. | Call for service. |
| |||
• RANGE DOES NOT WORK | • | No power to range |
|
|
| • Check | power cord to | be sure it is | ||||||||||||
| TOTALLY | INOPERATIVE |
|
|
|
|
|
|
|
| plugged in. |
|
|
|
| |||||
• | COOKTOP | BURNERS |
| Range | not properly |
|
|
| Check | Installation | Instructions packed | |||||||||
| AND | OVEN |
|
|
| grounded | or polarized; | This |
| with your range. |
|
|
| |||||||
| BURNERS | DO NOT |
| can affect | spark ignition |
|
|
|
|
|
|
| ||||||||
| WORK |
|
|
|
| Controls | not set correctly |
| Check | operating | Instructions In this | |||||||||
|
|
|
|
|
|
|
| |||||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| manual. |
|
|
|
| |
|
|
|
|
|
|
| Gas not turned on |
|
|
| To check ifthe gas is turned on, light the | |||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| cooktop burners with a match by follow- | |||||
|
| not be lit during a | _ | Warning: | Lighting | gas | ing the | steps in the ignition section of | ||||||||||||
|
| burners |
| with | a match | is | this manual. | If the burners do not light, | ||||||||||||
|
| Oven | burners | can. |
| |||||||||||||||
|
| power | failure. |
| dangerous. | You | should l | check the | ||||||||||||
|
|
|
|
|
|
| match | light | the | eooktop | compartment | (see | installation instruc- | |||||||
|
|
|
|
|
|
| burners | only | in emergency. |
| tions) and the main gas | |||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| be sure they are in the open position. | |||||
• | COOKTOP | BURNER |
|
| Soil clogging | holes (ports) | in | See the removable cooktop burner sec- | ||||||||||||
| DOES | NOT | WORK; |
|
| burner or burner not as- |
| tion and the cleaning tips In this manual. | ||||||||||||
| OVEN | OK |
|
|
|
| sembled | properly |
|
|
|
|
|
|
|
|
| |||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| ||||
|
|
|
|
|
|
|
| Improper | operation | of control | Be sure to push | knob in while turning. | ||||||||
• FOODS DO NOT BAKE |
| Oven not preheated | long |
| Be sure to preheat | until preheat notifi- | ||||||||||||||
| PROPERLY |
|
|
|
|
| ||||||||||||||
|
|
|
|
| enough |
|
|
|
|
| cation tone sounds. |
| ||||||||
|
|
|
|
|
|
|
| Improper | rack or pan place- | Maintain uniform | air space around pans | |||||||||
|
|
|
|
|
|
|
| ment |
|
|
|
|
|
| and utensils; | see oven cooking section. | ||||
|
|
|
|
|
|
|
| Oven vent blocked or cov- |
| Be sure oven vent (in panel behind | ||||||||||
|
|
|
|
|
|
|
| ered |
|
|
|
|
|
| ||||||
|
|
|
|
|
|
|
|
|
|
|
|
|
| cooktop) is not blocked. |
| |||||
|
|
|
|
|
|
|
| Improper | temperature | setting | Reducetemperature | 25degrees for glass | ||||||||
|
|
|
|
|
|
|
| for utensil used |
|
|
| or dull/darkened | pans. |
| ||||||
|
|
|
|
|
|
|
| Recipe | not followed |
|
|
| Is recipe tested | and reliable? | ||||||
|
|
|
|
|
|
|
| Improper | thermostat calibra- | Check oven temperature | adjustment | |||||||||
|
|
|
|
|
|
|
| tion |
|
|
|
|
|
| procedures | following this section. | ||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| ||||||
|
|
|
|
|
|
|
| Range and oven rack not |
| Check | installation | Instructions for level- | ||||||||
|
|
|
|
|
|
|
| level |
|
|
|
|
|
| ing instructions. |
|
|
| ||
|
|
|
|
|
|
|
| Using improper cookware |
| See oven cooking | section. | |||||||||
21 | NGSER31 |
