Sears 911.363209 warranty Before Calling For Service

BEFORE CALLING FOR SERVICE

Save time and money m Check this list before you call for service.

To eliminate unnecessary service calls, first, read all the Instructions in this manual carefully. Then, if you have a problem, always check this list of common problems and possible solutions before you call for service.

if you do have a problem you cannot fix yourself, call your nearest Sears Store or Service Center for help. When calling, have this manual, the Repair Parts List, model number and purchase date handy.

PROBLEM

•Range does not work; totally inoperative

•Cooktop burners and oven burners do not work

not be lit during a

Oven burners can power failure,

•Ticking sound of spark igniter persists after burner lights

•Cooktop burner does not work; oven OK

Foods do not bake properly

POSSIBLE CAUSE

. No power to range

•Range not properly grounded or polarized; This can affect spark ignition

Controls not set correctly

Gas not turned on

_ Warning: Lighting gas

burners with a match is

dangerous. You should

match light the cooktop burners only in emergency•

Spark igniter not de-activated

. Soil clogging holes (ports) in burner or burner not as-

sembled properly

•Improper operation of control

•Oven not preheated long enough

•improper rack or pan place- ment

•Oven vent blocked or cov- ered

•improper use of foil

•Improper temperature setting for utensil used

. Recipe not followed

•improper thermostat calibra- tion

Range and oven rack not

level

Using improper cookware

DON'T CALL FOR SERVICE

UNTIL YOU CHECK

•Check power cord to be sure it is plugged in.

•Check installation section in this manual.

•Check operating instructions in this manual.

•To check if the gas Is turned on, Itght the cooktop burners with a match by fol-

lowing the steps n the ignition section of this manual. I1 the burners do not

light, check the shut-off valve in the lower compartment (see installation section) and the main gas shut-off valve to be sure they are in the open position.

•Turn burner off and relight. Some tick- Ing is normal° If ticking is excessive, call for service.

See the removable cooktop burner sec- tion and the cleaning tips in this manual.

•Be sureto push knob in while turning.

•Be sure to preheat:

for 10 mlnutes_

. Maintain uniform air space around pans and utensils; see oven cooking section,

•Be sure oven vent (in panel behind cooktop) is not blocked,

Foil use not recommended,

•Reducetemperature 25 degrees for glass or dullldarkened pans,

,Is recipe tested and reliable?

•Check oven temperature adjustment procedures (next page),

•Checklnstallation Instructions for lev- eling instructions,

•See oven cooking section.

16 NGSER06-1