Trouble-Shooting Guide
!Always unplug vacuum from outlet before dismantling any part of the machine!
PROBLEM | REASON | SOLUTION | |||
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Does not turn on | 1. Telescopic tube not inserted properly. | 1. | See page 5. | ||
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| 2. | Not plugged into good outlet. | 2. | Use another outlet. | |
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| 3. | Cable worn. | 3. | Replace cable. | |
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| 4. The power control slider switch is | 4. | Slide the power control slider | ||
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| set to “0” (“off” position). |
| switch to “on” position. | |
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Green and amber lights | 1. | Jammed brush roller. | 1. | Remove brush roller obstruction. | |
are on & machine |
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| See page 8. | |
shuts off - brush stops |
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2. | Clog in airflow pathway or swivel | 2. | Remove clog. See page 8. | ||
spinning | |||||
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| neck. |
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| 3. | Overload shut down from exces- | 3. | If carpet pile is too deep and loose, | |
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| sively deep but loose carpet pile |
| then use a “shag rake” attachment | |
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| (e.g., long shag carpet). |
| instead of the | |
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Amber light flashing | 1. | Brush is adjusting to carpet pile. | 1. | Ignore | |
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Does not pick up | 1. Telescopic tube tube not | 1. | See page 5. | ||
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| inserted properly. |
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Check your C3.1 or K3 canister user’s manual for more
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