Shark MV2010WC manual Troubleshooting Guide, Will not make steam

Troubleshooting Guide

PROBLEM	POSSIBLE REASONS & SOLUTIONS
	Your Vac-Then-Steam™ should be securely plugged into a
The Vac-Then-Steam™	120V AC electrical outlet only.
	Check your fuse or breaker.
will not turn on.	Switch Steam or Vacuum Power button to the ON “I”
	position.
The Vac-Then-Steam™	Make sure the water tank is filled to the indicated fill line.
	Attach Steam Pad and Frame to base of the unit.
will not make steam.
	Switch Steam Power button to the ON “I” position.
	TILT MOP HANDLE BACK TO GENERATE STEAM.
	Check to see if your micro-fiber cleaning pad has absorbed
	too much moisture. We recommend you unplug the
	Vac-Then-Steam™ and replace the micro-fiber cleaning pad.
The Vac-Then-Steam™	Make sure the steam pad is attached correctly.
leaves water on the floor.	Wait 30 seconds after switching Steam Power button ON
	before mopping, allowing water to heat to a 212°F sanitizing
	steam. If the unit is not allowed to heat properly, some
	water may be emitted.
	Make sure the steam pad is attached correctly.
The Vac-Then-Steam™	Check to see if the cleaning pad is excessively dirty. Replace
	if the pad is too dirty or wet.
is hard to push.
	Try increasing the height of the pole for better leverage by
	rasing the height of the telescopic pole.
	Check filters to see if they need cleaning. Follow instruc-
	tions for rinsing and drying the filters before re-inserting
The Vac-Then-Steam™	back into the unit. (See “Maintenance” sections for
	instructions.)
is not picking up dirt.	Dust cup may be full. Empty the dust cup.
	Check nozzle at the cleaning base for blockages. Clear
	blockages if required.

Visit www.SharkVacThenSteam.com for more

helpful hints and support.

14 TOLL FREE: 1-800-798-7398

MV2010WC_11_IB_ENG_100803.indd 14-15

English

Euro-Pro One (1) Year Limited Warranty

EURO-PRO Operating LLC warrants this product to be free from defects in material and workmanship for a period of one (1) year from the date of the original purchase, when utilized for normal household use, subject to the following conditions, exclusions and exceptions.

If your appliance fails to operate properly while in use under normal household conditions within the warranty period, return the complete appliance and accessories, freight prepaid. For Customer Service support, call 1 (800) 798-7398 or visit our website at www.SharkVacThenSteam.com.

If the appliance is found to be defective in material or workmanship, EURO-PRO Operating LLC will repair or replace it free of charge. Proof of purchase date and a check made payable to EURO-PRO Operating LLC in the amount of $19.95 to cover the cost of return shipping and handling must be included. *

The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or replacement of the unit at our option. This warranty does not cover normal wear of parts and does not apply to any unit that has been tampered with or used for commercial purposes. This limited warranty does not cover damage caused by misuse, abuse, negligent handling or damage due to faulty packaging or mishandling in transit. This warranty does not cover damage or defects caused by or resulting from damages from shipping or repairs, service or alterations to the product or any of its parts, which have been performed by a repair person not authorized by EURO-PRO Operating LLC.

This warranty is extended to the original purchaser of the unit and excludes all other legal and/ or conventional warranties. The responsibility of EURO-PRO Operating LLC warranty if any, is limited to the specific obligations expressly assumed by it under the terms of the limited warranty. In no event is EURO-PRO Operating LLC liable for incidental or consequential damages of any nature whatsoever. Some states/provinces do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province.

*Important: Carefully pack item to avoid damage in shipping. Be sure to include proof of purchase date and to attach tag to item before packing with your name, complete address and phone number with a note giving purchase information, model number and what you believe is the problem with the item. We recommend you insure the package (as damage in shipping is not covered by your warranty). Mark the outside of your package “ATTENTION CUSTOMER SERVICE”. We are constantly striving to improve our products, therefore the specifications contained herein are subject to change without notice.

OWNERSHIP REGISTRATION CARD FOR

CANADIAN CONSUMERS ONLY

Please complete and return or call 1-800-798-7398 to register your new Shark® product within ten (10) days of purchase . The registration will enable us to contact you in the event a product defect is discovered. By returning this card you acknowledge to have read and understood the instructions for use, and warnings set forth in the accompanying instructions.

RETURN TO: EURO-PRO Operating LLC, 4400 Bois Franc, St. Laurent, Quebec H4S 1A7

PURCHASER: ……………………………………………………………………………………………...........................................

ADDRESS: ………………………………………………………………………………………………..............................................

MV2010WC

DATE OF PURCHASE: …………………………………………………………………….. MODEL: ……………...................

NAME AND ADDRESS OF STORE: ………………………………………………………………….................................

www.SharkVacThenSteam.com 15

04/08/10 9:38 AM