Trouble Shooting

 

PROBLEM

 

POSSIBLE REASONS & SOLUTIONS

 

The Steam Mop

 

Your steam-mop should be securely plugged into a

 

 

 

 

 

 

220-240V electrical outlet only.

 

 

will not turn-on.

 

Check your fuse or breaker.

 

 

 

 

 

 

 

 

 

 

 

Steam Mop will not

 

Is there water in the water tank? If not, add water to your

 

 

make steam.

 

Steam Mop following instructions.

 

 

 

 

 

 

 

Steam Mop leaves

 

Is your microfibre cleaning pad too wet? Why don’t

 

 

 

you unplug your Steam Mop and change the microfibre

 

 

water on the floor.

 

 

 

 

cleaning pad.

 

 

 

 

 

 

 

 

 

Don’t leave your steam-mop on the floor with a damp or

 

 

Steam Mop left white

 

wet cleaning pad.

 

 

spot on the floor.

 

Do you have hard water? If you do you might want to

 

 

 

 

switch to distilled water.

 

 

 

 

 

 

 

 

 

The pad might be dirty, change or wash the pad.

 

 

 

 

If you washed the pocket with powder detergent then the

 

 

 

 

pad might have residual detergent left on it. Wash it again

 

 

 

 

with liquid detergent.

 

 

 

 

If you are cleaning in a kitchen area where there might be a

 

 

Floors are cloudy,

 

build-up of grease then use a degreasing agent such as an

 

 

 

all-purpose cleaner or dish soap and paper towels to clean

 

 

streaky or spotty

 

the area first.

 

 

after steaming.

 

You might have left the mop in the same spot for

 

 

 

 

too long.

 

 

 

 

Do you have hard water? If you do you might want to

 

 

 

 

switch to distilled water.

 

 

 

 

This might be leftover from past cleaners used on the floor

 

 

 

 

surface. Use the steam mop a few more times and see if the

 

 

 

 

leftover cloudiness is removed.

 

 

 

 

 

 

 

Steam Mop is hard

 

Make sure the cleaning pad is on properly.

 

 

to push.

 

 

 

 

 

 

 

 

 

 

 

S3101UKM_11_IB_ENG_120906_1.indd 9

HELP LINE: 0844 873 0728

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12-09-06 3:27 PM

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Shark S3101UKM manual Trouble Shooting, Steam Mop leaves

S3101UKM specifications

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