Troubleshooting
Problem | Possible cause(s) |
| Solution(s) | |
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Cannot make/answer a 2nd | 2nd call service can be activated. |
| Check with your service provider. Check the recall | |
call. |
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| selection is correct. | |
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The battery icon is not | 1. Bad battery contact. |
| 1. | Move the handset slightly. |
2. Dirty contact. |
| 2. | Clean the battery contact with a dry cloth. | |
scrolling when the handset is |
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3. Battery is fully charged |
| 3. | Its fi ne to leave on the base when fully charged. | |
placed on the base. |
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A phonebook entry cannot be | The phonebook is full. |
| Delete any unused entries to free memory. | |
stored. |
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Answering machine does not | 1. The answer machine may be turned off. |
| 1. | Switch the answering machine on. |
record messages. | 2. The memory may be full. |
| 2. Delete some messages. | |
| 3. Answer mode may be set to ANSWER ONLY. |
| 3. Change the mode to ANSWER & REC. | |
Cannot access messages | 1. Remote access may be switched off. |
| 1. Switch Remote access on. | |
remotely. | 2. Wrong PIN is entered. |
| 2. | Enter the PIN once again. |
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Cannot record outgoing | 1. The memory may be full. |
| 1. | Delete messages. |
message. |
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Answering machine stops | 1. The memory may be full. |
| 1. | Delete messages. |
recording part way through a | 2. The maximum message length is more than | 2 |
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message. | minutes. |
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Note:
If none of the above solutions help, reset your phone by disconnecting the mains power from the base and removing all batteries from handset/s. Reconnect after 15 minutes.
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