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| Troubleshooting |
Troubleshooting |
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Problem | Possible cause(s) | Solution(s) | |||
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Bad audio quality | 1. | Interference from nearby electrical appliance. | 1. Try a different connection point, one that is away | ||
(crackles,echo, etc.). | 2. | Base unit is installed in a room with thick walls. |
| from other electrical appliances. | |
| 3. The handset is too far from the base unit. | 2. | Install the base unit in a DIFFERENT room OR use | ||
| 4. | If you have Broadband/ADSL you need an in line fi lter |
| EXTENSION leads. | |
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| (not supplied) connected where this product connects | 3. | Move CLOSER to the base unit. | |
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| to the phone socket. | 4. | Ensure a | |
| 5. | Faulty telephone line. |
| sockets between wall plate and your phone. | |
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| 5. | Contact your network service provider to check your |
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Caller ID does not work. | 1. | Service not activated with your Network service | 1. | Check your SUBSCRIPTION with the SERVICE | |
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| provider. | |
| 2. | Caller ID service is activated but does not work or is | 2. Ask your service provider to re set your caller ID | ||
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| is intermittent. |
| service. | |
Phone does not ring when a | 1. The ringer is off. | 1. Turn ON the ringer. | |||
call comes in. | 2. Too many phones are sharing the same phone line. | 2. | Disconnect some of the phones from the phone line. | ||
| 3. | Base unit not plugged in. | 3. | Check base unit CONNECTIONS. | |
Keypad does not work. | Keypad may be locked. | UNLOCK the keypad. | |||
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Busy tone + in use light on. | 1. | Other handset may still be connected. | 1. | Check ALL handsets and END all calls. | |
| 2. Check power supply connection. | 2. Check CONNECTIONS to wall and base. | |||
Handset registration fails | The base memory may be fully charged. | Delete | |||
continuously. |
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