Troubleshooting

Please check the following matters before making a request for servicing.

Copyboard Related

Condition

 

 

Please Check

Pressing the ON/Standby

 

button does

• Check whether the cable of the AC power adapter is disconnected from

 

 

not switch on the power.

 

 

the DC connector of the copyboard or the wall outlet.

 

 

 

Writing on the sheet is not erased with the

• Was a marker other than a special marker used?

eraser.

 

 

(Moisten a cloth with water or neutral detergent, wring well, and wipe

 

 

 

carefully.)

 

 

 

Portions of writing or lines are not printed

• Portions of blurred characters or thin lines may not be printed or stored in

or stored in memory.

 

 

USB memory.

 

 

 

• Change Density setting to “Dark”.

 

 

 

 

The copy is soiled.

 

 

• Is there a lot of marker refuse adhering to the sheet?

(The image data is dirty at the time of

(When soiled, moisten a soft cloth with water, wring well, and wipe the

printing, USB memory storage, or per-

sheet in a stroking manner.)

sonal computer saving.)

 

 

 

 

 

 

The ruled line of the sheet appears on the

• Check the density indicator, and select standard density if the setting is

print or in the file of the USB memory, or

darker.

the black ink mixes into other color in the

 

case of Color Mode.

 

 

 

 

 

 

When the copyboard and PC are con-

• Has the USB driver in the CD-ROM been properly registered in the device

nected, the supplied utility program does

manager? (An exclamation mark (!) will be affixed if it has not been regis-

not operate after installation of the USB

tered.) (If not registered, delete the USB driver and reinstall it.)

driver

 

 

 

 

 

 

When the copyboard and PC are con-

• Check whether the copyboard is in an operable condition, and whether the

nected, the PC does not recognize the

USB cable is connected properly.

copyboard

 

 

• Is the copyboard connected to the PC via a USB hub?

 

 

 

(Connect the copyboard directly to the USB port of the PC.)

 

 

 

 

* If the problem persists, please contact your nearby PLUS Vision sales office, dealer, or store.

Printer Related

Condition

Please Check

A press of the Print

button does not • Check that the power cable of the printer and the printer cable are secure-

result in printing.

ly connected.

•Check that the printer power indicator is lit.

•Check that the error indicators of the copyboard and the printer are not lit.

•If the error indicator of the copyboard is flashing, please see Page E-34. (Please see the printer instruction manual for information about printer errors.)

The paper feed is abnormal.

• Possible causes include damp paper, overly thin or thick paper, only one

 

sheet of paper is set, and a curved setting of the paper. (Please see the

 

instruction manual for your printer.)

 

 

An altered color is printed, not the speci-

• Please replace the print cartridges with new ones.

fied color.

 

 

 

There is no printing.

• Check that the print cartridge is properly set.

 

• Check that the print cartridge is not plugged.

* Please see your printer manual for information about printing problems, printer maintenance, and details related to printing.

E-35

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Plus M-115, M-11W, M-11S user manual Troubleshooting, Copyboard Related Condition Please Check
Page 34 Page 36

M-115, M-11S, M-11W specifications

The Plus M-11W, M-11S, and M-115 are innovative models in the lineup of high-performance mobile devices, catering to a diverse range of consumer needs. Each model comes equipped with cutting-edge features, advanced technologies, and remarkable characteristics that set them apart in the competitive landscape.

Starting with the Plus M-11W, this model is designed with a focus on user-friendly functionality and convenience. It boasts a vibrant 6.5-inch Full HD+ display, offering stunning visuals and bright colors. The M-11W is powered by a robust octa-core processor, ensuring smooth multitasking and efficient performance for everyday applications. Additionally, the device comes with up to 128GB of internal storage, expandable via microSD, allowing users to store ample data such as photos, videos, and apps.

In terms of photography, the Plus M-11W features a dual-camera system on the rear, with a 48MP primary lens that captures sharp and clear images. Complementing this is a 5MP secondary sensor, which enhances depth perception. The front-facing camera, equipped with a 16MP sensor, caters to selfie enthusiasts and video calls. The device runs on a robust battery of around 5000mAh, ensuring users can stay connected throughout the day.

The Plus M-11S takes functionality a step further, integrating advanced 5G capability, which significantly enhances download and streaming speeds. It mirrors the M-11W in its display and camera setup but introduces an improved processor to facilitate high-speed connectivity and seamless online experiences. The additional RAM option up to 8GB guarantees enhanced multitasking capabilities, making it suitable for gamers and heavy app users alike.

Finally, the Plus M-115 offers premium features for those seeking luxury and advanced specifications. It is equipped with a stunning 6.9-inch AMOLED display, delivering deeper blacks and more vivid colors. Powered by a versatile chipset, the M-115 supports demanding applications and gaming without lag. The triple-camera system on the rear includes a 64MP main camera, a 12MP ultra-wide lens, and a 5MP macro sensor, allowing for exceptional photographic versatility.

All three models emphasize user connectivity and experience, offering features such as dual SIM support, 4G/5G compatibility, and fast charging capabilities. They also prioritize security, with fingerprint sensors and facial recognition technology ensuring user data remains secure. With their impressive specifications and forward-thinking technologies, the Plus M-11W, M-11S, and M-115 cater to a wide array of consumers, making them compelling choices in the evolving mobile market.
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