Troubleshooting chart
Many potential problems can be resolved by the owner without calling a service technician.
If something is wrong with this product, check the following before calling your authorized SHARP dealer or service center.
General
Symptom | Possible cause |
|
|
The clock is not set to | Is the ST switch set to the correct |
the correct time. | setting? |
| Did a power failure occur? Reset |
| the clock. |
|
|
When a button is | Set the unit to the power |
pressed, the unit does | mode and then turn it back on. |
not respond. | If the unit still malfunctions, reset it. |
|
|
No sound is heard. | Is the volume level set to “0”? |
| Are the headphones connected? |
|
|
Remote control
Symptom | Possible cause |
|
|
The remote control does | Is the AC power cord of the unit |
not operate. | plugged in? |
| Is the battery polarity correct? |
| Are the batteries dead? |
| Is the distance or angle incorrect? |
| Does the remote control sensor re- |
| ceive strong light? |
|
|
Tuner
Symptom | Possible cause |
The radio makes unusual | Is the unit placed near the TV or |
noises continuously. | computer? |
| Is the FM antenna or AM loop |
| antenna placed properly? Move |
| the antenna away from the AC |
| power cord if it's located nearby. |
|
|
CD player
Symptom | Possible cause | |
|
| |
Playback does not start. | Is the disc loaded upside down? | |
Playback stops in the | Does the disc satisfy the | |
standards? | ||
middle or is not | ||
Is the disc distorted or scratched? | ||
performed properly. | ||
| ||
|
| |
Playback sounds are | Is the unit located near excessive | |
skipped, or stopped in | vibrations? | |
the middle of a track. | Is the disc very dirty? | |
| Has condensation formed inside | |
| the unit? | |
|
|
iPod
Symptom | Possible cause |
No sound is produced. | The iPod is not playing. |
No image appears on the | The iPod is not properly |
TV/monitor. | connected to the unit. |
| Is the AC power cord of the unit |
| plugged in? |
| The video cable is not properly |
| connected. |
| The TV/monitor’s input selection |
| is not properly set. |
|
|
iPod will not charge | Wrong iPod adaptor is used. |
| The iPod is not making full contact |
| with the iPod connector. |
| The main unit is in |
|
|
Condensation
Sudden temperature changes, storage or operation in an extremely humid environment may cause condensation inside the cabinet or on the transmitter on the remote control.
Condensation can cause the unit to malfunction. If this happens, leave the power on with no disc until normal playback is possible (about 1 hour). Wipe off any condensation on the transmitter with a soft cloth before operating the unit.
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