Troubleshooting chart
22
Many potential problems can be resolved by the owner without calling a service technician.
If something is wrong with this product, check the following before calling your authorized SHARP dealer or service center.
General
Symptom | Possible cause |
|
|
The clock is not set to | Is the ST switch set to the correct |
the correct time. | setting? |
| Did a power failure occur? Reset |
| the clock. |
|
|
When a button is | Set the unit to the power |
pressed, the unit does | mode and then turn it back on. |
not respond. | If the unit still malfunctions, reset it. |
| |
|
|
No sound is heard. | Is the volume level set to “0”? |
| Are the headphones connected? |
|
|
Remote control
Symptom | Possible cause |
|
|
The remote control does | Is the AC power cord of the unit |
not operate. | plugged in? |
| Is the battery polarity correct? |
| Is the battery dead? |
| Is the distance or angle incorrect? |
| Does the remote control sensor |
| receive strong light? |
|
|
Tuner
Symptom | Possible cause |
The radio makes unusual | Is the unit placed near the TV or |
noises continuously. | computer? |
| Is the FM antenna or AM loop |
| antenna placed properly? Move |
| the antenna away from the AC |
| power cord if it is located nearby. |
|
|
iPod
Symptom | Possible cause |
No sound is produced. | The iPod is not playing. |
No image appears on the | The iPod is not properly |
TV/monitor. | connected to the unit. |
| Is the AC power cord of the unit |
| plugged in? |
| The video cable is not properly |
| connected. |
| The TV/monitor’s input selection |
| is not properly set. |
|
|
iPod will not charge. | The iPod is not making full |
| contact with the iPod connector. |
| The main unit is in |
|
|
Condensation
Sudden temperature changes, storage or operation in an extremely humid environment may cause condensation inside the cabinet or on the transmitter on the remote control.
Condensation can cause the unit to malfunction. If this happens, leave the power on until normal playback is possible (about 1 hour). Wipe off any condensation on the transmitter with a soft cloth before operating the unit.
If trouble occurs
When this product is subjected to strong external interference (mechanical shock, excessive static electricity, abnormal supply voltage due to lightning, etc.) or if it is operated incorrectly, it may malfunction.
If such a problem occurs, do the following:
1Set the unit to the
2If the unit is not restored in the previous operation, unplug and plug in the unit, and then turn the power on.
Note:
If neither operation above restores the unit, clear all the memory by resetting it.