Troubleshooting chart (continued)

■ CD player

Symptom

Possible cause

Playback does not

Is the disc loaded face

start.

down?

Playback stops in

Does the disc satisfy the

the middle or is not

standards?

performed properly.

Is the disc distorted or

 

scratched?

Playback sounds are

Is the unit located near

skipped, or stopped

excessive vibrations?

in the middle of a

Is the disc very dirty?

track.

Has condensation formed

 

inside the unit?

Remote control

Symptom

Possible cause

The remote control Is the AC power lead of the

does not operate.

unit plugged in?

 

Is the battery polarity

 

correct?

 

Is the battery dead?

 

Is the distance or angle

 

incorrect?

 

Does the remote control

 

sensor receive strong light?

■ Tuner

Symptom

Possible cause

The radio makes

Is the unit placed near the

unusual noises

TV or computer?

continuously.

Is the FM aerial or

 

AM loop aerial placed

 

properly? Move the aerial

 

away from the AC power

 

lead if it is located nearby.

iPod, iPhone or iPad

Symptom

Possible cause

No sound is

The iPod, iPhone or iPad is

produced.

not playing.

 

The iPod, iPhone or iPad is

 

not properly connected to

 

the unit.

 

Is the AC power lead of the

 

unit plugged in?

iPod, iPhone or iPad

The iPod, iPhone or iPad

will not charge.

is not making full contact

 

with the connector.

 

Using iPod (3rd

 

generation).

 

The iPod or iPhone is not

 

supported. Refer to page 8

 

for compatible models.

“This accessory is

The iPhone battery is low.

not made to work

Please charge the iPhone.

with iPhone” or “This

iPhone is not properly

accessory is not

docked.

supported by iPhone”

 

appears on iPhone

 

screen.

 

■ USB

Symptom

Possible cause

Device cannot be

Is there any MP3/WMA file

detected.

available?

 

Is the device properly

 

connected?

 

Is it an MTP device?

 

Does the device contain

 

AAC file only?

Playback does not

Is it a copyright protected

start.

WMA file?

 

Is it a false MP3 file?

Wrong time display.

Is Variable Bitrate file being

Wrong file name

played back?

display.

Is the File Name written

 

in Chinese or Japanese

 

characters?

 

 

■ Condensation

 

Sudden temperature changes, storage or operation in an extremely humid environment may cause condensation inside the cabinet (CD pickup, etc.) or on the transmitter on the remote control. Condensation can cause the unit to malfunction. If this happens, leave the power on with no disc in the unit until normal playback is possible (about 1 hour). Wipe off any condensation on the transmitter with a soft cloth before operating the unit.

If problem occurs

When this product is subjected to strong external interference (mechanical shock, excessive static electricity, abnormal supply voltage due to lightning, etc.) or if it is operated incorrectly, it may malfunction.

If such a problem occurs, do the following:

1Set the unit to the stand-by mode and turn the power on again.

2If the unit is not restored in the previous operation, unplug and plug in the unit again, and then turn the power on.

Note:

If neither operation above restores the unit, clear all the memory by resetting it.

Factory reset, clearing all memory

1Press FUNCTION button (main unit) repeatedly or AUDIO IN button (remote control) to enter Audio In mode.

2

Press

button (main unit) once.

3

Press and hold

 

button (main unit) until “RESET” appears.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Caution:

This operation will erase all data stored in memory including clock, timer settings and tuner preset.

Before transporting the unit

Remove the iPod, iPhone, iPad, USB memory device and disc from the unit.Then, set the unit to the power stand-by mode. Carrying the unit with iPod, iPhone, iPad or USB memory device left connected or discs left inside might damage the unit.

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Sharp DK-KP82PH CD player, Tuner, IPod, iPhone or iPad, Condensation, If problem occurs, Before transporting the unit