Troubleshooting chart (continued)
■■ CD player
Symptom | Possible cause |
●●Playback does not | ●●Is the disc loaded face |
start. | down? |
●●Playback stops in | ●●Does the disc satisfy the |
the middle or is not | standards? |
performed properly. | ●●Is the disc distorted or |
| scratched? |
●●Playback sounds are | ●●Is the unit located near |
skipped, or stopped | excessive vibrations? |
in the middle of a | ●●Is the disc very dirty? |
track. | ●●Has condensation formed |
| inside the unit? |
■■ Remote control
Symptom | Possible cause |
●●The remote control | ●●Is the AC power lead of the |
does not operate. | unit plugged in? |
| ●●Is the battery polarity |
| correct? |
| ●●Is the battery dead? |
| ●●Is the distance or angle |
| incorrect? |
| ●●Does the remote control |
| sensor receive strong light? |
■■ Tuner
Symptom | Possible cause |
●●The radio makes | ●●Is the unit placed near the |
unusual noises | TV or computer? |
continuously. | ●●Is the FM aerial or |
| AM loop aerial placed |
| properly? Move the aerial |
| away from the AC power |
| lead if it is located nearby. |
| |
■■ iPod, iPhone or iPad | |
|
|
Symptom | Possible cause |
●●No sound is | ●●The iPod, iPhone or iPad is |
produced. | not playing. |
| ●●The iPod, iPhone or iPad is |
| not properly connected to |
| the unit. |
| ●●Is the AC power lead of the |
| unit plugged in? |
●●iPod, iPhone or iPad | ●●The iPod, iPhone or iPad |
will not charge. | is not making full contact |
| with the connector. |
| ●●Using iPod (3rd |
| generation). |
| ●●The iPod or iPhone is not |
| supported. Refer to page |
| 10 for compatible models. |
●●“This accessory is | ●●The iPhone battery is low. |
not made to work | Please charge the iPhone. |
with iPhone” or “This | ●●iPhone is not properly |
accessory is not | docked. |
supported by iPhone” |
|
appears on iPhone |
|
screen. |
|
■■ USB
Symptom | Possible cause |
●●Device cannot be | ●●Is there any MP3/WMA file |
detected. | available? |
| ●●Is the device properly |
| connected? |
| ●●Is it an MTP device? |
| ●●Does the device contain |
| AAC file only? |
●●Playback does not | ●●Is it a copyright protected |
start. | WMA file? |
| ●●Is it a false MP3 file? |
●●Wrong time display. | ●●Is Variable Bitrate file being |
●●Wrong file name | played back? |
display. | ●●Is the File Name written |
| in Chinese or Japanese |
| characters? |
■■ Condensation
Sudden temperature changes, storage or operation in an extremely humid environment may cause condensation inside the cabinet (CD pickup, etc.) or on the transmitter on the remote control. Condensation can cause the unit to malfunction. If this happens, leave the power on with no disc in the unit until normal playback is possible (about 1 hour). Wipe off any condensation on the transmitter with a soft cloth before operating the unit.
■■ If problem occurs
When this product is subjected to strong external interference (mechanical shock, excessive static electricity, abnormal supply voltage due to lightning, etc.) or if it is operated incorrectly, it may malfunction.
If such a problem occurs, do the following:
1Set the unit to the
2If the unit is not restored in the previous operation, unplug and plug in the unit again, and then turn the power on.
Note:
If neither operation above restores the unit, clear all the memory by resetting it.
■■ Factory reset, clearing all memory
1Press the
2 Press FUNCTION button (main unit) repeatedly or AUDIO IN button (remote control) to enter Audio In mode.
3 Press 
button (main unit) once.
4 Press and hold 
button (main unit) until “RESET” appears.
Caution:
This operation will erase all data stored in memory including clock, timer settings and tuner preset.
■■ Before transporting the unit
Remove the iPod, iPhone, iPad, USB memory device and disc from the unit.Then, set the unit to the power
