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Problem Suggested Solution
Timer recording was set, but not executed.
The timer recorded content stops in the middle of recording.
The REC LIST (THUMBNAIL or TITLE LIST) is not displayed.
When a CD is recorded to MD using digital connection, the CD
and MD do not have the same track numbers.
The Recorder makes a sound even when there is no operation.
The Recorder heats up during use.
The Recorder makes a snapping sound when starting
recording, playback or loading a disc.
A blinking “----” appears on the front display panel.
•
Was there a power failure while standing by for timer recording?
•
Is the HDD or DVD full? Erase unnecessary titles from the list.
•
Were you performing dubbing?
•
If you use the Recorder at a location with low temperature, the HDD may enter the preparation state. Set and
leave power “ON” for a while before timer recording is performed.
•
Is the power cord unplugged from the AC outlet?
•
Was the power plug unplugged, or was there a power failure, during timer recording?
•
Is the HDD or DVD full? Erase unnecessary titles from the list.
•
Recording will stop if a programme whose recording is forbidden begins in the middle of recording.
•
Clean the disc.
•
If there is a power failure or other power problem during recording to DVD-RW/R, recording will stop in the
middle. If there is a power failure or other power problem during recording to HDD, that program will be lost.
•
The REC LIST cannot be displayed during Time Shift Viewing or Chasing Playback. Press the
■STOP/
LIVE
button, and return to live viewing.
•
If you use the Recorder at a location with low temperature, the HDD may enter the preparation state. Please
wait a while.
•
There may be a problem with the HDD. Contact the nearest service centre approved by Sharp.
•
If the interval between CD tracks is short, the track numbers on the recorded MD may differ from the CD.
•
If you do not operate the Recorder for a certain time while power is ON, you will hear the sound of the HDD
operating. This is not a malfunction.
•
When using this Recorder, the console cabinet may heat up, depending on the use environment. This is not a
malfunction.
•
The Recorder may sometimes make a snapping sound when starting recording or playback if you have not
operated it for a while or when loading a disc. This is the sound of the Recorder operating, and is not a
malfunction.
•
The clock has not been set. Set the clock.

Troubleshooting

NOTE
• If this Recorder receives strong interference from strong external noise such as excessive static electricity, malfunction of
power supply voltage caused by lightning during Recorder use or a wrong operation is sent to the Recorder, errors like the
Recorder not accepting an operation may occur.
• Press RESET with a toothpick or other narrow rod-like object (nonmetal) when the Recorder does not operate properly
even after the power has been turned off and then back on again.
• Since the clock, channel, timer recording programmes and other data in memory are also reset when RESET has been
pressed, they must be set again.
• When the problem persists even after pressing RESET, unplug the power
cord and plug it again. If this does not solve the problem, contact the
nearest service centre approved by Sharp. RESET button
The following conditions do not always denote trouble. Therefore, perform the checks described below before calling for
service. If the problem cannot be corrected by the use of this guide, remove the main plugs from the wall socket, and
contact the dealer or supplier from whom the unit was purchased in order to obtain service. Where this is not possible
please visit our web-site www.sharp.co.uk/customersupport.
Customers without Internet access may telephone 08705 274277 during office hours (or (01) 6760648 if telephoning from
Ireland),
Certain replacement parts and accessories may be obtained from our main parts distributor, who can be contacted on the
following numbers:
WILLOW VALE ELECTRONICS LTD.:
0121 766 5414
In the unlikely event of this equipment requiring repair during the guarantee period, you will need to provide proof of the
date of purchase to the repairing company. Please keep your invoice or receipt, which is supplied at the time of purchase.
DV-HR350H/300H-101-111 2004.4.8, 11:09 AM103