Sharp DV-HR300H, DV-HR350H operation manual Troubleshooting, Problem

Troubleshooting

The following problems do not always suggest a defect or malfunction of this Recorder. Perform the checks listed below before calling service.

Problem Suggested Solution

The Recorder power does not turn on.

•Is the power cord firmly plugged into the AC outlet?

•If the power cord is plugged into the outlet, unplug it once, wait about one minute, and then plug it in again. Then turn power on.

The Recorder sounds like it is operating, even when power is	• This is the sound the Recorder makes during operation like timer recording.
turned off.
The disc is automatically ejected after closing the disc tray.	• Make sure that the disc is loaded properly (aligned in disc tray and label-side up).
	• Take out the disc and clean it.
	• Make sure that region number on the disc match the region number in this Recorder.
	• Make sure that the disc is playable.
No picture.	• Make sure that the cables are connected correctly.
	• Make sure that the connected TV or the AV amplifier is set to the correct input.
	• Take out the disc and clean it.
	• Make sure that region number on the disc match the region number in this Recorder.

The Recorder does not play a disc.

•Take out the disc and clean it.

•Make sure that the disc is loaded properly (aligned in disc tray and label-side up).

•Make sure that region number on the disc match the region number in this Recorder.

•Remove the dew in the Recorder.

•Check that the disc is recorded in PAL format.

•The Recorder cannot playback video which was not recorded normally.

•Proper playback may be impossible due to the state of the disc recording, a scratched, warped or dirty disc, the state of the pick-up, or compatibility issues between this Recorder and the disc being used.

Settings have disappeared.	• If, while its power is on, the Recorder is unplugged (or there is a power failure) for more than about 1 hour, the
	settings will be lost. Make sure that you turn off the Recorder before unplugging the power cord.

Screen freezes and operation buttons do not work.

•Press ■STOP/LIVE and restart playback.

•Turn off the power and turn on the power again.

•If power does not go off, press the RESET button inside the front door of the Recorder.(Page 103)

The remote control does not work.

•Is the Tamper Proof function active?(Page 36)

•Set the remote control and the Recorder to the same remote control code.(Page 21)

•Use the remote control within its operating range.

•Replace the batteries.

No sound or sound is distorted.

•If the volume of TV or amplifier is set to minimum, turn the volume up.

•There is no sound during still mode, slow motion playback, fast forward and fast reverse.

•DVD audio recorded in DTS is only output from the DIGITAL AUDIO Output terminals. Connect a DTS- compatible digital amplifier or decoder to the DIGITAL AUDIO Output OPTICAL or COAXIAL terminal on this Recorder.

•Check that the audio cable is connected correctly.

•Check that the cable plugs are clean.

•Take out the disc and clean it.

•Audio may not be output depending on the audio recording status, such as when audio other than an audio signal or non-standard audio is recorded for the audio content of the disc.

The picture from external input is distorted.

•If the signal is copy-protected, you cannot connect via this Recorder. Connect the external equipment directly to your TV.

The screen is stretched vertically or	•	Set the TV mode according to the TV you are connecting.(Page 91)
horizontally.	•	If the above operation does not set the TV mode, set it using the functions of the connected TV.

A disc recorded using this Recorder cannot be played back on another DVD player.

•Check that the disc is finalized when the disc is in video mode.

•Some players will not play even a finalized disc.

•If the disc was recorded in VR mode, it can only be played back with an RW compatible player. (In some cases, the disc must be finalized.)

101