Blackberry 8520 manual Notification profile troubleshooting, About custom ring tones

User Guide Notification profiles

About custom ring tones

You can assign a custom ring tone to a contact without changing other notifications.

Custom ring tone options appear with your contacts and your notification profiles. When you assign a custom ring tone to a contact, a new profile exception appears with your notification profiles as "Calls From <contact>". Notification profile exceptions are shared between your contacts and your notification profiles and changes that you make in one application are made in the other application.

Your BlackBerry® device bases the volume for custom ring tones on the volume that you set in the active notification profile.

Assign a ring tone to a contact

1.In the contact list, highlight a contact.

2.Press the Menu key.

3.Click Edit.

4.Press the Menu key.

5.Click Add Custom Ring Tone.

6.Change the Custom Ring Tone field.

7.Press the Menu key.

8.Click Save.

Notification profile troubleshooting

My device is vibrating more times than expected

For calls, the number of times that the BlackBerry® device vibrates is not determined by the number of vibrations that you set in your notification profile. The device vibrates until the caller or the wireless network ends the connection.

I am not receiving notification for incoming calls or messages

Try performing the following actions:

•In the notification profile list, verify that the Off notification profile is not selected.

•In a notification profile exception, verify that the Custom Ring Tone field is not set to Mute.

Related topics

Switch notification profiles, 150

Change a notification profile exception, 154

I cannot change some fields in a Calls From notification profile exception

If you assign a custom ring tone to a contact in the contact list, a Calls From notification profile exception appears in the notification profile list. Because these notification profile exceptions are for calls only, you can only change the Custom Ring Tone field.

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