Cannot pair with a Bluetooth enabled device | Blackberry 8520

User Guide

Bluetooth technology

I cannot pair with a Bluetooth enabled device

Try performing the following actions:

•Verify that your BlackBerry® device is compatible with the Bluetooth® enabled device. For more information, see the documentation that came with the Bluetooth enabled device.

•Allow the Bluetooth enabled device to discover your BlackBerry device. In the Bluetooth setup application, click Listen.

•Turn off encryption for Bluetooth connections between your BlackBerry device and the Bluetooth enabled device. On the Home screen or in a folder, click the Options icon.Click Bluetooth. Highlight a Bluetooth enabled device. Press the Menu key. Click Device Properties. Change the Encryption field to Disabled. Press the Menu key. Click Save.

I cannot share contacts with a paired Bluetooth enabled device

Try performing the following actions:

•Verify that Bluetooth® technology is turned on.

•Verify that your BlackBerry® device is paired with the Bluetooth enabled device.

•Verify that, in the Bluetooth options, the Contacts Transfer field is not set to Disabled.

•Verify that your BlackBerry device is connected to a Bluetooth enabled device that supports the Handsfree profile or the Object Push profile. For more information about supported profiles, see the documentation that came with the Bluetooth enabled device.

Related topics

Bluetooth technology basics, 186

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Image 195

Blackberry 8520 Cannot pair with a Bluetooth enabled device, Cannot share contacts with a paired Bluetooth enabled device

Contents

User Guide SWD-693131-0825025122-001 Contents 105 126 170 203 227 267 Shortcuts BlackBerry basics shortcutsPhone shortcuts Attachment shortcuts Message shortcuts Media shortcuts Camera and video camera shortcuts Calendar shortcuts Browser shortcuts Typing shortcuts Search shortcutsMap shortcuts User Guide Phone basics Phone Place a call on hold Dial using numbers or lettersSwitch applications during a call Make a call when your device is locked Make an emergency call About using a headsetEmergency calls About emergency calls Improve sound quality during a call VolumeAdjust the volume Change the default volume for calls Speed dial Voice mail Voice dialing Make a call using a voice commandDial an extension using a voice command Check a status using a voice command Set playback options for voice dialing Turn off choice lists for voice commandsChange the voice dialing language Turn off voice prompts About conference calls Set the matching sensitivity level for voice commandsConference calls Improve voice recognition of numbers Leave a conference call Create a phone number link for a conference callSpeak privately with a contact during a conference call Disconnect a contact from a conference call Add notes to a call log Call logsAbout call logs View call logs in the messages application Turn on call waiting Call waitingSend a call log Delete call log notes Add a call forwarding phone number Call forwardingAbout call forwarding Forward calls About call blocking Call blockingChange a call forwarding phone number Delete a call forwarding phone number About fixed dialing Change the call blocking passwordFixed dialing Block calls Turn on fixed dialing Add a contact to your fixed dialing listChange a contact in your fixed dialing list About smart dialing Set the default country code and area codeSmart dialing Delete a contact from your fixed dialing list Turn on TTY support TTY supportMultiple phone numbers About TTY support Sort phone numbers or contacts on the Phone screen Switch the active phone numberPhone options Turn on dialing from the Lock screen Turn off the prompt that appears before you delete items Hide or display your phone number when you make calls Reset a call timer My phone number appears as Unknown in the phone application Phone troubleshootingCannot make calls using a voice command Cannot make or receive calls Cannot make a conference call Some features are not available on my device Messages Message basicsComposing messages Create a link for a PIN Sending messagesAdd a signature Delete the disclaimer from an email message Send an SMS text message Send a PIN message Resend a message Send an MMS messageReply to a message Forward a message Managing messages Delete a message Email messagesEmail message basics View messages in a specific folder Delete the original text from a reply message File an email messageAdd, change, or delete an email message folder About email message filters Email message filters Options for email message filters Create an email message filter Turn on an email message filter Change an email message filterPrioritize email message filters Set an out-of-office reply Email message optionsDelete an email message filter Check spelling automatically before sending email messages Hide filed email messages Request delivery or read confirmation for email messagesView email messages in plain text format Stop loading pictures in Html email messages Stop forwarding email messages to your device Receive only the first section of long email messages Send a PIN message PIN messagesAbout PIN messages Find your PIN Find your SMS phone number SMS text messagesSMS text message basics About SMS text messages Store SMS text messages on your SIM card Options for SMS text messagesTurn off AutoText for SMS text messages View more of the history in SMS text messages Turn on cell broadcasting Set a wireless network type for sending SMS text messagesCell broadcasting About cell broadcasting Rename a cell broadcast channel Stop receiving messages from a cell broadcast channel Find your MMS phone number MMS messagesMMS message basics About MMS messages Add an appointment to your calendar from an MMS message MMS message attachmentsAttach a media file to an MMS message Attach a contact or appointment to an MMS message Request delivery or read notification for an MMS message MMS message optionsAdd a contact to your contact list from an MMS message Save a media file from an MMS message Stop receiving MMS messages when roaming Message list optionsBlock MMS messages Change how a message list displays messages Set how long your device stores messages Hide sent messages Hide the new or unopened message indicatorAbout multiple message lists Use one message list or multiple message lists Add a contact to your allowed sender list Block incoming messages Reset a blocked message counter Sign or encrypt a message MIME-protected messagesMIME-protected message basics About signing and encrypting messages Add a certificate from an attachment Attach a certificate to a messageDownload the certificate used to sign or encrypt a message Add a certificate from a message View the certificate used to sign or encrypt a message Attachment indicators in S/MIME-protected messagesDigital signature indicators for S/MIME protected messages MIME-protected message status Change your signing or encryption certificate Encryption status indicatorsMIME-protected message options Check the status of a certificate or certificate chain About message classifications Change the default signing and encryption optionChange the default message classification Change the size of S/MIME indicators in messages Press the Menu key Click Save Cannot open an attachment in an encrypted message MIME-protected message troubleshootingPGP protected messages PGP protected message basics Add a PGP key from a message Encrypt a PGP protected message with a pass phraseAttach a PGP key to a message Download the PGP key used to sign or encrypt a message View the PGP key used to sign or encrypt a message Attachment indicators in PGP protected messagesDigital signature indicators for PGP protected messages PGP protected message status Change your signing and encryption key PGP protected message options Change the size of PGP indicators in messages Change the encryption algorithms for PGP protected messages PGP protected message troubleshooting Message troubleshooting Cannot send messagesAm not receiving messages Cannot send SMS text messages Cannot file email messages Html email messages do not appear correctly Am not receiving SMS text messagesSome messages no longer appear on my device Message or attachment does not appear or is truncated Email message filters are not working correctly Cannot turn on cell broadcastingCannot attach a file to an MMS message Open an attachment AttachmentsAttachment basics About attachments Set font options for an attachment Stop downloading an attachmentOpen a link in an attachment View properties for an attachment View tracked changes in a document View the table of contents in a documentDocuments Spreadsheets Change the size of a column View the content of a cellSwitch worksheets View a list of worksheets Presentations Media files About vCard contact attachments VCard contact attachmentsZoom in to or out from a slide Save a slide Attachment troubleshooting Skipped content bar appears in a documentQuestion mark appears on a slide Zoom in to or out from a picture Camera and video cameraTake a picture Pan a picture Set picture quality Record a videoCamera and video camera options Change the picture size Apply a color effect to pictures or videos Change the location for storing pictures or videos Some pictures that I take are blurry Camera and video camera troubleshootingCannot save pictures or videos Flash dims or turns off Media Transferring and downloading media filesAbout transferring and synchronizing media files Download a ring tone Receive a media file using Bluetooth technologySave a song or video from a web Send a media file Play a media file on a web Playing media files and recording voice notesDownload a Home screen background Play a media file Play the next or previous song Amplify the volume using the audio boost featurePause a media file Fast-forward or rewind a media file Improve sound quality for media files Keep backlighting on when you play a video Create a standard playlist Managing media filesPlaylists About playlists Delete a playlist Create an automatic playlistRepeat a playlist Rename a playlist Move a media file View properties for a media fileChange the amount of memory available for media files Rename a media file Use a picture as the Home screen background Viewing picturesDelete a media file View a picture Pan a picture Change the number of seconds between slides in a slide showView pictures by name Zoom in to or out from a picture Hide album art from picture folders Managing picturesSave a picture Sort pictures About media cards Media card and mass storage mode optionsMove a picture Delete a picture or picture folder Turn off media card support View the amount of available memoryAbout file encryption Encrypt the files in the device memory and on a media card Turn off the prompt for mass storage mode Turn off mass storage mode Cannot open media files Media troubleshootingMy device is not using the correct ring tone or wallpaper Cannot play a song or video on a web Lock your device Browser Browser basicsBrowsing web pages Stop loading a web Move back or forward a webRefresh a web Save a web page to a message list Viewing, copying, and forwarding addresses Viewing pictures and playing media files Change a bookmark for a web Browser bookmarksAbout bookmarks for web pages Add a bookmark for a web Rename a bookmark folder for web pages Delete a bookmark for a webAdd a bookmark folder for web pages File a bookmark for a web About web feeds View web feed contentWeb feeds Delete a bookmark folder for web pages File a web feed Listen to web feed contentMark a web feed title as opened or unopened Change a web feed Change JavaScript options Change the default browser viewBrowser options Change the home page or start Change display options for web pages Change font options for web pagesSet the character encoding for all web pages About browser configurations Clear a browser cacheClear the browser history About Wtls Set the default browser configurationBrowser security About TLS Wtls options TLS options Turn off browser push Add a trusted content serverBrowser push About browser push Browser push options Browser troubleshooting Cannot set up automatic synchronization for bookmarksNo browser is available on my device Cannot play a song or video on a web Set the date and time Date, time, and alarm Display a second time zone Turn on bedside clock modeSet options for bedside clock mode Change the clock face Use the stopwatch Turn on the alarmSilence the alarm Change alarm notification options Time on my device is incorrect Set the timerChange timer notification options Date, time, and alarm troubleshooting Personal organizer ContactsContact basics Delete a contact Add a pause or a wait to a phone numberView a contact Change a contact Add a caller ID picture for a contact Customizing contactsAbout custom ring tones Assign a ring tone to a contact Create a mailing list Mailing listsDelete the caller ID picture for a contact About mailing lists Multiple contact lists Turn off the prompt that appears before you delete items Contact list optionsSort contacts or tasks Change the display options for contacts Contact troubleshooting CalendarCalendar basics Schedule an appointment quickly in Day view Schedule a meetingRecurrence fields Switch days in Day view Schedule an alarmOpen an appointment, meeting, or alarm Delete an appointment, meeting, or alarm View your calendar when responding to a meeting MeetingsRespond to a meeting invitation Contact a meeting participant Check availability of meeting participantsChange the list of participants for a meeting Send an email message to all meeting participants Create a conference call meeting from your computer Conference call meetingsAbout conference calls Create a conference call meeting from your device Enter a conference call meeting Change the default calendar viewChange the default reminder time for calendar entries Calendar options Change the first day of the week Change the start and end time for daysChange the snooze time for reminders View tasks in a calendar Change how long your device stores calendar entries Hide free time in Agenda view Multiple calendars Calendar shortcuts Change the default calendar Calendar troubleshooting TasksTask basics Send a task or memo Change a taskChange the status of a task Hide completed tasks Delete a task Task list options Create a memo MemosMemo basics View the number of tasks or memos stored on your device Delete a memo Memo list options Categorize a contact, task, or memo CategoriesAbout categories Create a category for contacts, tasks, or memos Calculator Notification basics Notification profiles Silence your device Change a notification profileDelete a notification profile Prevent notification during calls Turn off Bluetooth connection notification LED notificationLED notification Turn on LED notification for wireless coverage Custom notificationAbout custom notification Change the order of notification profile exceptions Change a notification profile exceptionDelete a notification profile exception My device is vibrating more times than expected Notification profile troubleshootingAbout custom ring tones Assign a ring tone to a contact Typing basics Typing Turn on key tones Cancel a text selectionSet the default currency symbol Set the cursor speed Arabic and Russian typing input methods Switch typing input methodsTyping input methods Change the typing input language Spelling checker Korean typing input methodCheck spelling Change options for checking spelling Correct spelling while you typeCorrect spelling quickly while you type Check spelling automatically before sending email messages About the custom dictionary Custom dictionaryChange a word in the custom dictionary Delete a word from the custom dictionary Stop adding items to the custom dictionary automatically Turn off AutoText for SMS text messages AutoTextAbout AutoText Create an AutoText entry Change an AutoText entry Delete an AutoText entryUndo an AutoText change Cannot check spelling Typing troubleshooting Language Switch typing input methods Change the input options for SureType technologyChange the voice dialing language Change the shortcut for switching typing input languages Turn off the shortcut for switching typing input languagesChange the display options for contacts Some characters do not appear correctly on my device Language troubleshooting Display and keyboard BacklightingDisplay options Add an application folder Set owner informationChange the display font About organizing applications Delete an application folder Change an application folderMove an application icon Hide an application icon Keyboard options Turn off trackpad soundsAssign an application to a Convenience key Themes Display troubleshooting Accessibility options Search criteria SearchMessages, attachments, and web pages Search for messages Search for messages by contact or subject Manage message search results View a list of saved searches Change a saved searchDelete a saved search Manage contact lookup results Organizer dataSearch for organizer data Search for contacts in your organizations address book Search shortcuts About synchronization Reconcile email messages over the wireless networkDelete email messages over the wireless network Synchronization About synchronization conflicts Synchronize organizer data over the wireless network About backing up and restoring device data Prerequisites Restoring data over the wireless networkManage email reconciliation conflicts Manage data synchronization conflicts Delete all device data Synchronization troubleshooting Delete email messages over the wireless network Turn on Bluetooth technology Bluetooth technologyBluetooth technology basics About Bluetooth technology Connect to a paired Bluetooth enabled device Switch to a paired Bluetooth enabled device during a callShare contacts with a paired Bluetooth enabled car kit Delete a paired Bluetooth enabled device Rename a paired Bluetooth enabled device Make your BlackBerry device discoverable Bluetooth technology optionsChange the pairing name for your BlackBerry device Restrict outgoing calls Turn off a Bluetooth profile Turn off the prompt that appears when connecting or pairing Bluetooth profiles Bluetooth technology troubleshooting Cannot type a passkey on a Bluetooth enabled deviceMy list of paired Bluetooth enabled devices does not appear Cannot share contacts with a paired Bluetooth enabled device Cannot pair with a Bluetooth enabled device Turn off location aiding GPS technologyAbout GPS technology Get your GPS location Cannot use GPS technology GPS technology troubleshooting Map basics Maps Show or hide a layer on a map View a list of points of interest near a locationView points of interest on a map Track your movement Maps bookmarks Navigation File a bookmark for a location or route Change a bookmark for a location or routeDelete a bookmark for a location or route Add a bookmark folder for locations or routes View status information at the top of a map Map optionsSet the GPS receiver that you use to track your movement Clear the map cache Keep backlighting on when you track your movement Hide the tracking information at the bottom of a mapGeotag pictures that you take Maps troubleshooting View a geotagged picture on a mapDiagonal lines appear on a map Respond to an invitation Turn on invitation passwordsBlackBerry Messenger Add a contact Groups Conversations Send a vCard contact attachment Add an emoticonSend a file to a contact Send a voice note to a contact Clear a conversation Start a conferenceView conference participants Copy a conversation Availability Receive notification when a contact becomes available Show when you are listening to an audio file View properties for an application Switch applicationsApplications Add an application About updating the BlackBerry Device Software View the size of an application database Update the BlackBerry Device Software Cannot add applications Application troubleshooting About wireless coverage indicators Wireless network coverageFind information about wireless coverage indicators Turn off a wireless connection Turn on LED notification for wireless coverage Change the order of preferred wireless networks About the preferred wireless network list User Guide About roaming and international roaming Switch wireless networks manuallyVerify the status of network connections and services Wi-Fi technology About connecting to a Wi-Fi network Connect to a Wi-Fi networkAbout Wi-Fi profiles Imsi Security options for Wi-Fi profiles Delete a Wi-Fi profile Change the order of Wi-Fi profilesSwitch Wi-Fi networks manually Prevent your device from connecting to a Wi-Fi network Wi-Fi profile connection options Advanced Wi-Fi connection settingsInstall a root certificate on your computer Change a Wi-Fi profile VPN UMA connection settings Wi-Fi profile IP and DNS optionsAbout connecting to a Wi-Fi network for UMA Change your preferred network type Wireless network coverage troubleshootingCannot connect to a wireless network Cannot connect to a Wi-Fi network Cannot synchronize a certificate Power, battery, and memory Format the device memory or a media card View the amount of available memoryBest practice Optimizing your device performance 229 Copy contacts from your SIM card to your contact list SIM cardAbout the SIM card phone book Add a contact to your SIM card Change a SIM card contact Delete a SIM card contactStore SMS text messages on your SIM card Change the display name for a phone number About SIM card securityProtect your SIM card with a PIN code Change the SIM card PIN code Security basics Security Add a password to the password keeper Password keeperSet a limit for device password attempts About the password keeper Hide passwords in the password keeper Set criteria for randomly generated passwordsView a password in the password keeper Change a password in the password keeper Prevent password copying Delete a password from the password keeperChange the password keeper password Copy a password Encryption About content protection Generate an encryption key Set content protection strengthProtect your device data About encryption keys Turn on memory cleaning Memory cleaningAbout content compression About memory cleaning Certificates Certificate basicsDownload a certificate from an Ldap certificate server Certificate properties View properties for a certificate View the certificate chain for a certificate View one type of certificate in the certificate listSend a certificate Delete a certificate Certificate status indicators Certificate statusChange the trust status of a certificate Certificate revocation reasons Revoke a certificate Certificate options Change the display name for a certificateAdd an email address to a certificate Certificate shortcuts PGP keys PGP key properties Download an updated PGP key from an Ldap certificate serverDownload a personal PGP key from the PGP Universal Server View properties for a PGP key Send a PGP key Delete a PGP keyClear the PGP data cache PGP key status PGP key status indicators Check the revocation status of a PGP keyChange the trust status of a PGP key Revoke a PGP key PGP key revocation reasonsPGP key options Change the display name for a PGP key PGP key shortcuts Connection options for Ldap certificate servers Certificate serversAdd a certificate server Change connection information for a certificate server Connection options for Ocsp and CRL servers Send connection information for a certificate serverDelete a certificate server Key stores Change the key store passwordSynchronize the key store password with the device password Change when your device deletes the key store password Change the refresh rate for certificate revocation lists Turn off automatic backup of key store data About using a smart card with your device About two-factor authenticationSmart cards Import a certificate from a smart card Turn on two-factor authentication Prerequisites Using authentication certificates About smart password entryTurn off smart password entry Switch smart password filters Turn off notification for smart card connections Use a certificate to authenticate your smart card Software tokens VPN settings Change the software token for a VPN profile Change the user name and password for a VPN profileAbout security self-tests Log in to a VPN About permissions for third-party applications Reset connection permissions for third-party applicationsVerify security software Third-party application control Turn on safe mode Set permissions for a third-party applicationConnection permissions for third-party applications Interaction permissions for third-party applications Cannot download a certificate Security troubleshootingCannot unlock my device using my smart card Data permissions for third-party applications User Guide Accept a service book Service books and diagnostic reportsService books About service books Diagnostic reports Wi-Fi diagnostic reports Set a default recipient for diagnostic reportsCannot run or submit a diagnostic report Set a default recipient for Wi-Fi diagnostic reports About Wi-Fi diagnostic reportsSubmit a Wi-Fi diagnostic report Include advanced data in Wi-Fi diagnostic reports Click Save 271 BrickBreaker About BrickBreakerBrickBreaker capsules Set the paddle speed Adjust the volumeBrickBreaker scoring Play BrickBreaker Check the high scores on the BrickBreaker web site Submit a score to the BrickBreaker high score web site ADN Glossary EAP-SIM Rtsp SMS 279 Legal notice BlackBerry Curve 8520 smartphone model number RCG41GW 280 User Guide