User Guide

Security

Get the date and time from the wireless network automatically, 122

My device prompts me to make an emergency call when I type a password

If your BlackBerry® device password contains a combination of letters that corresponds to an emergency access number, your device might prompt you to make an emergency call when you type your device password.

To continue typing your device password, press the Escape key.

266

Page 268

Image 268

Contents

User Guide SWD-693131-0825025122-001 Contents 105 126 170 203 227 267 BlackBerry basics shortcuts ShortcutsPhone shortcuts Message shortcuts Attachment shortcuts Camera and video camera shortcuts Media shortcuts Browser shortcuts Calendar shortcuts Search shortcuts Typing shortcutsMap shortcuts User Guide Phone Phone basics Dial using numbers or letters Switch applications during a callMake a call when your device is locked Place a call on hold About using a headset Emergency callsAbout emergency calls Make an emergency call Volume Adjust the volumeChange the default volume for calls Improve sound quality during a call Voice mail Speed dial Make a call using a voice command Dial an extension using a voice commandCheck a status using a voice command Voice dialing Turn off choice lists for voice commands Change the voice dialing languageTurn off voice prompts Set playback options for voice dialing Set the matching sensitivity level for voice commands Conference callsImprove voice recognition of numbers About conference calls Create a phone number link for a conference call Speak privately with a contact during a conference callDisconnect a contact from a conference call Leave a conference call Call logs About call logsView call logs in the messages application Add notes to a call log Call waiting Send a call logDelete call log notes Turn on call waiting Call forwarding About call forwardingForward calls Add a call forwarding phone number Call blocking Change a call forwarding phone numberDelete a call forwarding phone number About call blocking Change the call blocking password Fixed dialingBlock calls About fixed dialing Add a contact to your fixed dialing list Turn on fixed dialingChange a contact in your fixed dialing list Set the default country code and area code Smart dialingDelete a contact from your fixed dialing list About smart dialing TTY support Multiple phone numbersAbout TTY support Turn on TTY support Switch the active phone number Phone optionsTurn on dialing from the Lock screen Sort phone numbers or contacts on the Phone screen Hide or display your phone number when you make calls Turn off the prompt that appears before you delete items Reset a call timer Phone troubleshooting Cannot make calls using a voice commandCannot make or receive calls My phone number appears as Unknown in the phone application Some features are not available on my device Cannot make a conference call Message basics MessagesComposing messages Sending messages Add a signatureDelete the disclaimer from an email message Create a link for a PIN Send a PIN message Send an SMS text message Send an MMS message Reply to a messageForward a message Resend a message Managing messages Email messages Email message basicsView messages in a specific folder Delete a message File an email message Delete the original text from a reply messageAdd, change, or delete an email message folder Email message filters About email message filters Create an email message filter Options for email message filters Change an email message filter Turn on an email message filterPrioritize email message filters Email message options Delete an email message filterCheck spelling automatically before sending email messages Set an out-of-office reply Request delivery or read confirmation for email messages View email messages in plain text formatStop loading pictures in Html email messages Hide filed email messages Receive only the first section of long email messages Stop forwarding email messages to your device PIN messages About PIN messagesFind your PIN Send a PIN message SMS text messages SMS text message basicsAbout SMS text messages Find your SMS phone number Options for SMS text messages Turn off AutoText for SMS text messagesView more of the history in SMS text messages Store SMS text messages on your SIM card Set a wireless network type for sending SMS text messages Cell broadcastingAbout cell broadcasting Turn on cell broadcasting Stop receiving messages from a cell broadcast channel Rename a cell broadcast channel MMS messages MMS message basicsAbout MMS messages Find your MMS phone number MMS message attachments Attach a media file to an MMS messageAttach a contact or appointment to an MMS message Add an appointment to your calendar from an MMS message MMS message options Add a contact to your contact list from an MMS messageSave a media file from an MMS message Request delivery or read notification for an MMS message Message list options Stop receiving MMS messages when roamingBlock MMS messages Set how long your device stores messages Change how a message list displays messages Hide the new or unopened message indicator About multiple message listsUse one message list or multiple message lists Hide sent messages Block incoming messages Add a contact to your allowed sender list Reset a blocked message counter MIME-protected messages MIME-protected message basicsAbout signing and encrypting messages Sign or encrypt a message Attach a certificate to a message Download the certificate used to sign or encrypt a messageAdd a certificate from a message Add a certificate from an attachment Attachment indicators in S/MIME-protected messages Digital signature indicators for S/MIME protected messagesMIME-protected message status View the certificate used to sign or encrypt a message Encryption status indicators MIME-protected message optionsCheck the status of a certificate or certificate chain Change your signing or encryption certificate Change the default signing and encryption option Change the default message classificationChange the size of S/MIME indicators in messages About message classifications Press the Menu key Click Save MIME-protected message troubleshooting PGP protected messagesPGP protected message basics Cannot open an attachment in an encrypted message Encrypt a PGP protected message with a pass phrase Attach a PGP key to a messageDownload the PGP key used to sign or encrypt a message Add a PGP key from a message Attachment indicators in PGP protected messages Digital signature indicators for PGP protected messagesPGP protected message status View the PGP key used to sign or encrypt a message PGP protected message options Change your signing and encryption key Change the size of PGP indicators in messages PGP protected message troubleshooting Change the encryption algorithms for PGP protected messages Cannot send messages Message troubleshootingAm not receiving messages Cannot file email messages Cannot send SMS text messages Am not receiving SMS text messages Some messages no longer appear on my deviceMessage or attachment does not appear or is truncated Html email messages do not appear correctly Cannot turn on cell broadcasting Email message filters are not working correctlyCannot attach a file to an MMS message Attachments Attachment basicsAbout attachments Open an attachment Stop downloading an attachment Open a link in an attachmentView properties for an attachment Set font options for an attachment View the table of contents in a document DocumentsSpreadsheets View tracked changes in a document View the content of a cell Switch worksheetsView a list of worksheets Change the size of a column Media files Presentations VCard contact attachments Zoom in to or out from a slideSave a slide About vCard contact attachments Skipped content bar appears in a document Attachment troubleshootingQuestion mark appears on a slide Camera and video camera Take a picturePan a picture Zoom in to or out from a picture Record a video Camera and video camera optionsChange the picture size Set picture quality Change the location for storing pictures or videos Apply a color effect to pictures or videos Camera and video camera troubleshooting Cannot save pictures or videosFlash dims or turns off Some pictures that I take are blurry Transferring and downloading media files MediaAbout transferring and synchronizing media files Receive a media file using Bluetooth technology Save a song or video from a webSend a media file Download a ring tone Playing media files and recording voice notes Download a Home screen backgroundPlay a media file Play a media file on a web Amplify the volume using the audio boost feature Pause a media fileFast-forward or rewind a media file Play the next or previous song Keep backlighting on when you play a video Improve sound quality for media files Managing media files PlaylistsAbout playlists Create a standard playlist Create an automatic playlist Repeat a playlistRename a playlist Delete a playlist View properties for a media file Change the amount of memory available for media filesRename a media file Move a media file Viewing pictures Delete a media fileView a picture Use a picture as the Home screen background Change the number of seconds between slides in a slide show View pictures by nameZoom in to or out from a picture Pan a picture Managing pictures Save a pictureSort pictures Hide album art from picture folders Media card and mass storage mode options Move a pictureDelete a picture or picture folder About media cards View the amount of available memory About file encryptionEncrypt the files in the device memory and on a media card Turn off media card support Turn off mass storage mode Turn off the prompt for mass storage mode Media troubleshooting My device is not using the correct ring tone or wallpaperCannot play a song or video on a web Cannot open media files Lock your device Browser basics BrowserBrowsing web pages Move back or forward a web Refresh a webSave a web page to a message list Stop loading a web Viewing, copying, and forwarding addresses Viewing pictures and playing media files Browser bookmarks About bookmarks for web pagesAdd a bookmark for a web Change a bookmark for a web Delete a bookmark for a web Add a bookmark folder for web pagesFile a bookmark for a web Rename a bookmark folder for web pages View web feed content Web feedsDelete a bookmark folder for web pages About web feeds Listen to web feed content Mark a web feed title as opened or unopenedChange a web feed File a web feed Change the default browser view Browser optionsChange the home page or start Change JavaScript options Change font options for web pages Change display options for web pagesSet the character encoding for all web pages Clear a browser cache About browser configurationsClear the browser history Set the default browser configuration Browser securityAbout TLS About Wtls TLS options Wtls options Add a trusted content server Browser pushAbout browser push Turn off browser push Browser push options Cannot set up automatic synchronization for bookmarks Browser troubleshootingNo browser is available on my device Cannot play a song or video on a web Date, time, and alarm Set the date and time Turn on bedside clock mode Set options for bedside clock modeChange the clock face Display a second time zone Turn on the alarm Silence the alarmChange alarm notification options Use the stopwatch Set the timer Change timer notification optionsDate, time, and alarm troubleshooting Time on my device is incorrect Contacts Personal organizerContact basics Add a pause or a wait to a phone number View a contactChange a contact Delete a contact Customizing contacts About custom ring tonesAssign a ring tone to a contact Add a caller ID picture for a contact Mailing lists Delete the caller ID picture for a contactAbout mailing lists Create a mailing list Multiple contact lists Contact list options Sort contacts or tasksChange the display options for contacts Turn off the prompt that appears before you delete items Calendar Contact troubleshootingCalendar basics Schedule a meeting Schedule an appointment quickly in Day viewRecurrence fields Schedule an alarm Open an appointment, meeting, or alarmDelete an appointment, meeting, or alarm Switch days in Day view Meetings View your calendar when responding to a meetingRespond to a meeting invitation Check availability of meeting participants Change the list of participants for a meetingSend an email message to all meeting participants Contact a meeting participant Conference call meetings About conference callsCreate a conference call meeting from your device Create a conference call meeting from your computer Change the default calendar view Change the default reminder time for calendar entriesCalendar options Enter a conference call meeting Change the start and end time for days Change the snooze time for remindersView tasks in a calendar Change the first day of the week Hide free time in Agenda view Change how long your device stores calendar entries Multiple calendars Change the default calendar Calendar shortcuts Tasks Calendar troubleshootingTask basics Change a task Change the status of a taskHide completed tasks Send a task or memo Task list options Delete a task Memos Memo basicsView the number of tasks or memos stored on your device Create a memo Memo list options Delete a memo Categories About categoriesCreate a category for contacts, tasks, or memos Categorize a contact, task, or memo Calculator Notification profiles Notification basics Change a notification profile Delete a notification profilePrevent notification during calls Silence your device LED notification Turn off Bluetooth connection notificationLED notification Custom notification Turn on LED notification for wireless coverageAbout custom notification Change a notification profile exception Change the order of notification profile exceptionsDelete a notification profile exception Notification profile troubleshooting About custom ring tonesAssign a ring tone to a contact My device is vibrating more times than expected Typing Typing basics Cancel a text selection Set the default currency symbolSet the cursor speed Turn on key tones Switch typing input methods Typing input methodsChange the typing input language Arabic and Russian typing input methods Korean typing input method Spelling checkerCheck spelling Correct spelling while you type Correct spelling quickly while you typeCheck spelling automatically before sending email messages Change options for checking spelling Custom dictionary Change a word in the custom dictionaryDelete a word from the custom dictionary About the custom dictionary Stop adding items to the custom dictionary automatically AutoText About AutoTextCreate an AutoText entry Turn off AutoText for SMS text messages Delete an AutoText entry Change an AutoText entryUndo an AutoText change Typing troubleshooting Cannot check spelling Language Change the input options for SureType technology Switch typing input methodsChange the voice dialing language Turn off the shortcut for switching typing input languages Change the shortcut for switching typing input languagesChange the display options for contacts Language troubleshooting Some characters do not appear correctly on my device Backlighting Display and keyboardDisplay options Set owner information Change the display fontAbout organizing applications Add an application folder Change an application folder Move an application iconHide an application icon Delete an application folder Turn off trackpad sounds Keyboard optionsAssign an application to a Convenience key Themes Accessibility options Display troubleshooting Search Messages, attachments, and web pagesSearch for messages Search criteria Manage message search results Search for messages by contact or subject Change a saved search View a list of saved searchesDelete a saved search Organizer data Search for organizer dataSearch for contacts in your organizations address book Manage contact lookup results Search shortcuts Reconcile email messages over the wireless network Delete email messages over the wireless networkSynchronization About synchronization Synchronize organizer data over the wireless network About synchronization conflicts Prerequisites Restoring data over the wireless network Manage email reconciliation conflictsManage data synchronization conflicts About backing up and restoring device data Synchronization troubleshooting Delete all device data Delete email messages over the wireless network Bluetooth technology Bluetooth technology basicsAbout Bluetooth technology Turn on Bluetooth technology Switch to a paired Bluetooth enabled device during a call Connect to a paired Bluetooth enabled deviceShare contacts with a paired Bluetooth enabled car kit Rename a paired Bluetooth enabled device Delete a paired Bluetooth enabled device Bluetooth technology options Change the pairing name for your BlackBerry deviceRestrict outgoing calls Make your BlackBerry device discoverable Turn off the prompt that appears when connecting or pairing Turn off a Bluetooth profile Bluetooth profiles Cannot type a passkey on a Bluetooth enabled device Bluetooth technology troubleshootingMy list of paired Bluetooth enabled devices does not appear Cannot pair with a Bluetooth enabled device Cannot share contacts with a paired Bluetooth enabled device GPS technology About GPS technologyGet your GPS location Turn off location aiding GPS technology troubleshooting Cannot use GPS technology Maps Map basics View a list of points of interest near a location View points of interest on a mapTrack your movement Show or hide a layer on a map Navigation Maps bookmarks Change a bookmark for a location or route Delete a bookmark for a location or routeAdd a bookmark folder for locations or routes File a bookmark for a location or route Map options Set the GPS receiver that you use to track your movementClear the map cache View status information at the top of a map Hide the tracking information at the bottom of a map Keep backlighting on when you track your movementGeotag pictures that you take View a geotagged picture on a map Maps troubleshootingDiagonal lines appear on a map Turn on invitation passwords BlackBerry MessengerAdd a contact Respond to an invitation Groups Conversations Add an emoticon Send a file to a contactSend a voice note to a contact Send a vCard contact attachment Start a conference View conference participantsCopy a conversation Clear a conversation Availability Show when you are listening to an audio file Receive notification when a contact becomes available Switch applications ApplicationsAdd an application View properties for an application View the size of an application database About updating the BlackBerry Device Software Update the BlackBerry Device Software Application troubleshooting Cannot add applications Wireless network coverage Find information about wireless coverage indicatorsTurn off a wireless connection About wireless coverage indicators Turn on LED notification for wireless coverage About the preferred wireless network list Change the order of preferred wireless networks User Guide Switch wireless networks manually Verify the status of network connections and servicesWi-Fi technology About roaming and international roaming Connect to a Wi-Fi network About connecting to a Wi-Fi networkAbout Wi-Fi profiles Security options for Wi-Fi profiles Imsi Change the order of Wi-Fi profiles Switch Wi-Fi networks manuallyPrevent your device from connecting to a Wi-Fi network Delete a Wi-Fi profile Advanced Wi-Fi connection settings Install a root certificate on your computerChange a Wi-Fi profile Wi-Fi profile connection options VPN Wi-Fi profile IP and DNS options UMA connection settingsAbout connecting to a Wi-Fi network for UMA Wireless network coverage troubleshooting Cannot connect to a wireless networkCannot connect to a Wi-Fi network Change your preferred network type Cannot synchronize a certificate Power, battery, and memory View the amount of available memory Format the device memory or a media cardBest practice Optimizing your device performance 229 SIM card About the SIM card phone bookAdd a contact to your SIM card Copy contacts from your SIM card to your contact list Delete a SIM card contact Change a SIM card contactStore SMS text messages on your SIM card About SIM card security Protect your SIM card with a PIN codeChange the SIM card PIN code Change the display name for a phone number Security Security basics Password keeper Set a limit for device password attemptsAbout the password keeper Add a password to the password keeper Set criteria for randomly generated passwords View a password in the password keeperChange a password in the password keeper Hide passwords in the password keeper Delete a password from the password keeper Change the password keeper passwordCopy a password Prevent password copying About content protection Encryption Set content protection strength Protect your device dataAbout encryption keys Generate an encryption key Memory cleaning About content compressionAbout memory cleaning Turn on memory cleaning Certificate basics CertificatesDownload a certificate from an Ldap certificate server View properties for a certificate Certificate properties View one type of certificate in the certificate list Send a certificateDelete a certificate View the certificate chain for a certificate Certificate status Certificate status indicatorsChange the trust status of a certificate Revoke a certificate Certificate revocation reasons Change the display name for a certificate Certificate optionsAdd an email address to a certificate PGP keys Certificate shortcuts Download an updated PGP key from an Ldap certificate server Download a personal PGP key from the PGP Universal ServerView properties for a PGP key PGP key properties Delete a PGP key Send a PGP keyClear the PGP data cache Check the revocation status of a PGP key PGP key status PGP key status indicatorsChange the trust status of a PGP key PGP key revocation reasons Revoke a PGP keyPGP key options Change the display name for a PGP key PGP key shortcuts Certificate servers Add a certificate serverChange connection information for a certificate server Connection options for Ldap certificate servers Send connection information for a certificate server Connection options for Ocsp and CRL serversDelete a certificate server Change the key store password Synchronize the key store password with the device passwordChange when your device deletes the key store password Key stores Turn off automatic backup of key store data Change the refresh rate for certificate revocation lists About two-factor authentication About using a smart card with your deviceSmart cards Turn on two-factor authentication Import a certificate from a smart card About smart password entry Turn off smart password entrySwitch smart password filters Prerequisites Using authentication certificates Use a certificate to authenticate your smart card Turn off notification for smart card connections VPN settings Software tokens Change the user name and password for a VPN profile About security self-testsLog in to a VPN Change the software token for a VPN profile Reset connection permissions for third-party applications Verify security softwareThird-party application control About permissions for third-party applications Set permissions for a third-party application Turn on safe modeConnection permissions for third-party applications Interaction permissions for third-party applications Security troubleshooting Cannot unlock my device using my smart cardData permissions for third-party applications Cannot download a certificate User Guide Service books and diagnostic reports Service booksAbout service books Accept a service book Diagnostic reports Set a default recipient for diagnostic reports Wi-Fi diagnostic reportsCannot run or submit a diagnostic report About Wi-Fi diagnostic reports Submit a Wi-Fi diagnostic reportInclude advanced data in Wi-Fi diagnostic reports Set a default recipient for Wi-Fi diagnostic reports Click Save 271 About BrickBreaker BrickBreakerBrickBreaker capsules Adjust the volume BrickBreaker scoringPlay BrickBreaker Set the paddle speed Submit a score to the BrickBreaker high score web site Check the high scores on the BrickBreaker web site Glossary ADN EAP-SIM Rtsp SMS Legal notice 279 BlackBerry Curve 8520 smartphone model number RCG41GW 280 User Guide

Blackberry 8520 manual User Guide

Models: 8520

User Guide