Software tokens, VPN settings | Blackberry 8520 specification

User Guide

Security

To turn on notification for smart card connections, change the LED Session Indicator field to Enabled.

Software tokens

About software tokens

You might need a software token to log in to a VPN. If you have a Wi-Fi® enabled BlackBerry® device, you might also need a software token to connect to your organization's network using a Wi-Fi network. A software token includes a token code that your device regenerates periodically and a PIN. For more information about software tokens, contact your administrator.

Change the PIN for a software token on your device

1.On the Home screen or in a folder, click the Options icon.

2.Click Security Options.

3.Click Software Tokens.

4.Click a software token.

5.Click Specify PIN.

VPN settings

Depending on the options that your administrator has set for you, this feature might not be supported.

About VPN profiles

A VPN profile contains the information that you require to log in to a VPN. If you have a Wi-Fi® enabled BlackBerry® device and if your organization uses a VPN to control access to its network, you might be able to log in to the VPN and access your organization's network using a Wi-Fi network. Depending on your organization, you might have more than one VPN profile on your device. For more information about VPN profiles, contact your administrator.

Prerequisites: Logging in to a VPN

•Your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator.

•If you have a Wi-Fi® enabled device, the Wi-Fi network that your device is connected to must support connections to a VPN. For more information, contact your administrator.

•If you use a software token to log in to a VPN, the software token must be on your device and the software token information that appears in the VPN profile must be correct.

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Blackberry 8520 manual Software tokens, VPN settings

Contents

User Guide SWD-693131-0825025122-001 Contents 105 126 170 203 227 267 BlackBerry basics shortcuts ShortcutsPhone shortcuts Message shortcuts Attachment shortcuts Camera and video camera shortcuts Media shortcuts Browser shortcuts Calendar shortcuts Search shortcuts Typing shortcutsMap shortcuts User Guide Phone Phone basics Make a call when your device is locked Dial using numbers or lettersSwitch applications during a call Place a call on hold About emergency calls About using a headsetEmergency calls Make an emergency call Change the default volume for calls VolumeAdjust the volume Improve sound quality during a call Voice mail Speed dial Check a status using a voice command Make a call using a voice commandDial an extension using a voice command Voice dialing Turn off voice prompts Turn off choice lists for voice commandsChange the voice dialing language Set playback options for voice dialing Improve voice recognition of numbers Set the matching sensitivity level for voice commandsConference calls About conference calls Disconnect a contact from a conference call Create a phone number link for a conference callSpeak privately with a contact during a conference call Leave a conference call View call logs in the messages application Call logsAbout call logs Add notes to a call log Delete call log notes Call waitingSend a call log Turn on call waiting Forward calls Call forwardingAbout call forwarding Add a call forwarding phone number Delete a call forwarding phone number Call blockingChange a call forwarding phone number About call blocking Block calls Change the call blocking passwordFixed dialing About fixed dialing Add a contact to your fixed dialing list Turn on fixed dialingChange a contact in your fixed dialing list Delete a contact from your fixed dialing list Set the default country code and area codeSmart dialing About smart dialing About TTY support TTY supportMultiple phone numbers Turn on TTY support Turn on dialing from the Lock screen Switch the active phone numberPhone options Sort phone numbers or contacts on the Phone screen Hide or display your phone number when you make calls Turn off the prompt that appears before you delete items Reset a call timer Cannot make or receive calls Phone troubleshootingCannot make calls using a voice command My phone number appears as Unknown in the phone application Some features are not available on my device Cannot make a conference call Message basics MessagesComposing messages Delete the disclaimer from an email message Sending messagesAdd a signature Create a link for a PIN Send a PIN message Send an SMS text message Forward a message Send an MMS messageReply to a message Resend a message Managing messages View messages in a specific folder Email messagesEmail message basics Delete a message File an email message Delete the original text from a reply messageAdd, change, or delete an email message folder Email message filters About email message filters Create an email message filter Options for email message filters Change an email message filter Turn on an email message filterPrioritize email message filters Check spelling automatically before sending email messages Email message optionsDelete an email message filter Set an out-of-office reply Stop loading pictures in Html email messages Request delivery or read confirmation for email messagesView email messages in plain text format Hide filed email messages Receive only the first section of long email messages Stop forwarding email messages to your device Find your PIN PIN messagesAbout PIN messages Send a PIN message About SMS text messages SMS text messagesSMS text message basics Find your SMS phone number View more of the history in SMS text messages Options for SMS text messagesTurn off AutoText for SMS text messages Store SMS text messages on your SIM card About cell broadcasting Set a wireless network type for sending SMS text messagesCell broadcasting Turn on cell broadcasting Stop receiving messages from a cell broadcast channel Rename a cell broadcast channel About MMS messages MMS messagesMMS message basics Find your MMS phone number Attach a contact or appointment to an MMS message MMS message attachmentsAttach a media file to an MMS message Add an appointment to your calendar from an MMS message Save a media file from an MMS message MMS message optionsAdd a contact to your contact list from an MMS message Request delivery or read notification for an MMS message Message list options Stop receiving MMS messages when roamingBlock MMS messages Set how long your device stores messages Change how a message list displays messages Use one message list or multiple message lists Hide the new or unopened message indicatorAbout multiple message lists Hide sent messages Block incoming messages Add a contact to your allowed sender list Reset a blocked message counter About signing and encrypting messages MIME-protected messagesMIME-protected message basics Sign or encrypt a message Add a certificate from a message Attach a certificate to a messageDownload the certificate used to sign or encrypt a message Add a certificate from an attachment MIME-protected message status Attachment indicators in S/MIME-protected messagesDigital signature indicators for S/MIME protected messages View the certificate used to sign or encrypt a message Check the status of a certificate or certificate chain Encryption status indicatorsMIME-protected message options Change your signing or encryption certificate Change the size of S/MIME indicators in messages Change the default signing and encryption optionChange the default message classification About message classifications Press the Menu key Click Save PGP protected message basics MIME-protected message troubleshootingPGP protected messages Cannot open an attachment in an encrypted message Download the PGP key used to sign or encrypt a message Encrypt a PGP protected message with a pass phraseAttach a PGP key to a message Add a PGP key from a message PGP protected message status Attachment indicators in PGP protected messagesDigital signature indicators for PGP protected messages View the PGP key used to sign or encrypt a message PGP protected message options Change your signing and encryption key Change the size of PGP indicators in messages PGP protected message troubleshooting Change the encryption algorithms for PGP protected messages Cannot send messages Message troubleshootingAm not receiving messages Cannot file email messages Cannot send SMS text messages Message or attachment does not appear or is truncated Am not receiving SMS text messagesSome messages no longer appear on my device Html email messages do not appear correctly Cannot turn on cell broadcasting Email message filters are not working correctlyCannot attach a file to an MMS message About attachments AttachmentsAttachment basics Open an attachment View properties for an attachment Stop downloading an attachmentOpen a link in an attachment Set font options for an attachment Spreadsheets View the table of contents in a documentDocuments View tracked changes in a document View a list of worksheets View the content of a cellSwitch worksheets Change the size of a column Media files Presentations Save a slide VCard contact attachmentsZoom in to or out from a slide About vCard contact attachments Skipped content bar appears in a document Attachment troubleshootingQuestion mark appears on a slide Pan a picture Camera and video cameraTake a picture Zoom in to or out from a picture Change the picture size Record a videoCamera and video camera options Set picture quality Change the location for storing pictures or videos Apply a color effect to pictures or videos Flash dims or turns off Camera and video camera troubleshootingCannot save pictures or videos Some pictures that I take are blurry Transferring and downloading media files MediaAbout transferring and synchronizing media files Send a media file Receive a media file using Bluetooth technologySave a song or video from a web Download a ring tone Play a media file Playing media files and recording voice notesDownload a Home screen background Play a media file on a web Fast-forward or rewind a media file Amplify the volume using the audio boost featurePause a media file Play the next or previous song Keep backlighting on when you play a video Improve sound quality for media files About playlists Managing media filesPlaylists Create a standard playlist Rename a playlist Create an automatic playlistRepeat a playlist Delete a playlist Rename a media file View properties for a media fileChange the amount of memory available for media files Move a media file View a picture Viewing picturesDelete a media file Use a picture as the Home screen background Zoom in to or out from a picture Change the number of seconds between slides in a slide showView pictures by name Pan a picture Sort pictures Managing picturesSave a picture Hide album art from picture folders Delete a picture or picture folder Media card and mass storage mode optionsMove a picture About media cards Encrypt the files in the device memory and on a media card View the amount of available memoryAbout file encryption Turn off media card support Turn off mass storage mode Turn off the prompt for mass storage mode Cannot play a song or video on a web Media troubleshootingMy device is not using the correct ring tone or wallpaper Cannot open media files Lock your device Browser basics BrowserBrowsing web pages Save a web page to a message list Move back or forward a webRefresh a web Stop loading a web Viewing, copying, and forwarding addresses Viewing pictures and playing media files Add a bookmark for a web Browser bookmarksAbout bookmarks for web pages Change a bookmark for a web File a bookmark for a web Delete a bookmark for a webAdd a bookmark folder for web pages Rename a bookmark folder for web pages Delete a bookmark folder for web pages View web feed contentWeb feeds About web feeds Change a web feed Listen to web feed contentMark a web feed title as opened or unopened File a web feed Change the home page or start Change the default browser viewBrowser options Change JavaScript options Change font options for web pages Change display options for web pagesSet the character encoding for all web pages Clear a browser cache About browser configurationsClear the browser history About TLS Set the default browser configurationBrowser security About Wtls TLS options Wtls options About browser push Add a trusted content serverBrowser push Turn off browser push Browser push options Cannot set up automatic synchronization for bookmarks Browser troubleshootingNo browser is available on my device Cannot play a song or video on a web Date, time, and alarm Set the date and time Change the clock face Turn on bedside clock modeSet options for bedside clock mode Display a second time zone Change alarm notification options Turn on the alarmSilence the alarm Use the stopwatch Date, time, and alarm troubleshooting Set the timerChange timer notification options Time on my device is incorrect Contacts Personal organizerContact basics Change a contact Add a pause or a wait to a phone numberView a contact Delete a contact Assign a ring tone to a contact Customizing contactsAbout custom ring tones Add a caller ID picture for a contact About mailing lists Mailing listsDelete the caller ID picture for a contact Create a mailing list Multiple contact lists Change the display options for contacts Contact list optionsSort contacts or tasks Turn off the prompt that appears before you delete items Calendar Contact troubleshootingCalendar basics Schedule a meeting Schedule an appointment quickly in Day viewRecurrence fields Delete an appointment, meeting, or alarm Schedule an alarmOpen an appointment, meeting, or alarm Switch days in Day view Meetings View your calendar when responding to a meetingRespond to a meeting invitation Send an email message to all meeting participants Check availability of meeting participantsChange the list of participants for a meeting Contact a meeting participant Create a conference call meeting from your device Conference call meetingsAbout conference calls Create a conference call meeting from your computer Calendar options Change the default calendar viewChange the default reminder time for calendar entries Enter a conference call meeting View tasks in a calendar Change the start and end time for daysChange the snooze time for reminders Change the first day of the week Hide free time in Agenda view Change how long your device stores calendar entries Multiple calendars Change the default calendar Calendar shortcuts Tasks Calendar troubleshootingTask basics Hide completed tasks Change a taskChange the status of a task Send a task or memo Task list options Delete a task View the number of tasks or memos stored on your device MemosMemo basics Create a memo Memo list options Delete a memo Create a category for contacts, tasks, or memos CategoriesAbout categories Categorize a contact, task, or memo Calculator Notification profiles Notification basics Prevent notification during calls Change a notification profileDelete a notification profile Silence your device LED notification Turn off Bluetooth connection notificationLED notification Custom notification Turn on LED notification for wireless coverageAbout custom notification Change a notification profile exception Change the order of notification profile exceptionsDelete a notification profile exception Assign a ring tone to a contact Notification profile troubleshootingAbout custom ring tones My device is vibrating more times than expected Typing Typing basics Set the cursor speed Cancel a text selectionSet the default currency symbol Turn on key tones Change the typing input language Switch typing input methodsTyping input methods Arabic and Russian typing input methods Korean typing input method Spelling checkerCheck spelling Check spelling automatically before sending email messages Correct spelling while you typeCorrect spelling quickly while you type Change options for checking spelling Delete a word from the custom dictionary Custom dictionaryChange a word in the custom dictionary About the custom dictionary Stop adding items to the custom dictionary automatically Create an AutoText entry AutoTextAbout AutoText Turn off AutoText for SMS text messages Delete an AutoText entry Change an AutoText entryUndo an AutoText change Typing troubleshooting Cannot check spelling Language Change the input options for SureType technology Switch typing input methodsChange the voice dialing language Turn off the shortcut for switching typing input languages Change the shortcut for switching typing input languagesChange the display options for contacts Language troubleshooting Some characters do not appear correctly on my device Backlighting Display and keyboardDisplay options About organizing applications Set owner informationChange the display font Add an application folder Hide an application icon Change an application folderMove an application icon Delete an application folder Turn off trackpad sounds Keyboard optionsAssign an application to a Convenience key Themes Accessibility options Display troubleshooting Search for messages SearchMessages, attachments, and web pages Search criteria Manage message search results Search for messages by contact or subject Change a saved search View a list of saved searchesDelete a saved search Search for contacts in your organizations address book Organizer dataSearch for organizer data Manage contact lookup results Search shortcuts Synchronization Reconcile email messages over the wireless networkDelete email messages over the wireless network About synchronization Synchronize organizer data over the wireless network About synchronization conflicts Manage data synchronization conflicts Prerequisites Restoring data over the wireless networkManage email reconciliation conflicts About backing up and restoring device data Synchronization troubleshooting Delete all device data Delete email messages over the wireless network About Bluetooth technology Bluetooth technologyBluetooth technology basics Turn on Bluetooth technology Switch to a paired Bluetooth enabled device during a call Connect to a paired Bluetooth enabled deviceShare contacts with a paired Bluetooth enabled car kit Rename a paired Bluetooth enabled device Delete a paired Bluetooth enabled device Restrict outgoing calls Bluetooth technology optionsChange the pairing name for your BlackBerry device Make your BlackBerry device discoverable Turn off the prompt that appears when connecting or pairing Turn off a Bluetooth profile Bluetooth profiles Cannot type a passkey on a Bluetooth enabled device Bluetooth technology troubleshootingMy list of paired Bluetooth enabled devices does not appear Cannot pair with a Bluetooth enabled device Cannot share contacts with a paired Bluetooth enabled device Get your GPS location GPS technologyAbout GPS technology Turn off location aiding GPS technology troubleshooting Cannot use GPS technology Maps Map basics Track your movement View a list of points of interest near a locationView points of interest on a map Show or hide a layer on a map Navigation Maps bookmarks Add a bookmark folder for locations or routes Change a bookmark for a location or routeDelete a bookmark for a location or route File a bookmark for a location or route Clear the map cache Map optionsSet the GPS receiver that you use to track your movement View status information at the top of a map Hide the tracking information at the bottom of a map Keep backlighting on when you track your movementGeotag pictures that you take View a geotagged picture on a map Maps troubleshootingDiagonal lines appear on a map Add a contact Turn on invitation passwordsBlackBerry Messenger Respond to an invitation Groups Conversations Send a voice note to a contact Add an emoticonSend a file to a contact Send a vCard contact attachment Copy a conversation Start a conferenceView conference participants Clear a conversation Availability Show when you are listening to an audio file Receive notification when a contact becomes available Add an application Switch applicationsApplications View properties for an application View the size of an application database About updating the BlackBerry Device Software Update the BlackBerry Device Software Application troubleshooting Cannot add applications Turn off a wireless connection Wireless network coverageFind information about wireless coverage indicators About wireless coverage indicators Turn on LED notification for wireless coverage About the preferred wireless network list Change the order of preferred wireless networks User Guide Wi-Fi technology Switch wireless networks manuallyVerify the status of network connections and services About roaming and international roaming Connect to a Wi-Fi network About connecting to a Wi-Fi networkAbout Wi-Fi profiles Security options for Wi-Fi profiles Imsi Prevent your device from connecting to a Wi-Fi network Change the order of Wi-Fi profilesSwitch Wi-Fi networks manually Delete a Wi-Fi profile Change a Wi-Fi profile Advanced Wi-Fi connection settingsInstall a root certificate on your computer Wi-Fi profile connection options VPN Wi-Fi profile IP and DNS options UMA connection settingsAbout connecting to a Wi-Fi network for UMA Cannot connect to a Wi-Fi network Wireless network coverage troubleshootingCannot connect to a wireless network Change your preferred network type Cannot synchronize a certificate Power, battery, and memory View the amount of available memory Format the device memory or a media cardBest practice Optimizing your device performance 229 Add a contact to your SIM card SIM cardAbout the SIM card phone book Copy contacts from your SIM card to your contact list Delete a SIM card contact Change a SIM card contactStore SMS text messages on your SIM card Change the SIM card PIN code About SIM card securityProtect your SIM card with a PIN code Change the display name for a phone number Security Security basics About the password keeper Password keeperSet a limit for device password attempts Add a password to the password keeper Change a password in the password keeper Set criteria for randomly generated passwordsView a password in the password keeper Hide passwords in the password keeper Copy a password Delete a password from the password keeperChange the password keeper password Prevent password copying About content protection Encryption About encryption keys Set content protection strengthProtect your device data Generate an encryption key About memory cleaning Memory cleaningAbout content compression Turn on memory cleaning Certificate basics CertificatesDownload a certificate from an Ldap certificate server View properties for a certificate Certificate properties Delete a certificate View one type of certificate in the certificate listSend a certificate View the certificate chain for a certificate Certificate status Certificate status indicatorsChange the trust status of a certificate Revoke a certificate Certificate revocation reasons Change the display name for a certificate Certificate optionsAdd an email address to a certificate PGP keys Certificate shortcuts View properties for a PGP key Download an updated PGP key from an Ldap certificate serverDownload a personal PGP key from the PGP Universal Server PGP key properties Delete a PGP key Send a PGP keyClear the PGP data cache Check the revocation status of a PGP key PGP key status PGP key status indicatorsChange the trust status of a PGP key PGP key revocation reasons Revoke a PGP keyPGP key options Change the display name for a PGP key PGP key shortcuts Change connection information for a certificate server Certificate serversAdd a certificate server Connection options for Ldap certificate servers Send connection information for a certificate server Connection options for Ocsp and CRL serversDelete a certificate server Change when your device deletes the key store password Change the key store passwordSynchronize the key store password with the device password Key stores Turn off automatic backup of key store data Change the refresh rate for certificate revocation lists About two-factor authentication About using a smart card with your deviceSmart cards Turn on two-factor authentication Import a certificate from a smart card Switch smart password filters About smart password entryTurn off smart password entry Prerequisites Using authentication certificates Use a certificate to authenticate your smart card Turn off notification for smart card connections VPN settings Software tokens Log in to a VPN Change the user name and password for a VPN profileAbout security self-tests Change the software token for a VPN profile Third-party application control Reset connection permissions for third-party applicationsVerify security software About permissions for third-party applications Set permissions for a third-party application Turn on safe modeConnection permissions for third-party applications Interaction permissions for third-party applications Data permissions for third-party applications Security troubleshootingCannot unlock my device using my smart card Cannot download a certificate User Guide About service books Service books and diagnostic reportsService books Accept a service book Diagnostic reports Set a default recipient for diagnostic reports Wi-Fi diagnostic reportsCannot run or submit a diagnostic report Include advanced data in Wi-Fi diagnostic reports About Wi-Fi diagnostic reportsSubmit a Wi-Fi diagnostic report Set a default recipient for Wi-Fi diagnostic reports Click Save 271 About BrickBreaker BrickBreakerBrickBreaker capsules Play BrickBreaker Adjust the volumeBrickBreaker scoring Set the paddle speed Submit a score to the BrickBreaker high score web site Check the high scores on the BrickBreaker web site Glossary ADN EAP-SIM Rtsp SMS Legal notice 279 BlackBerry Curve 8520 smartphone model number RCG41GW 280 User Guide