User Guide

Security

PGP key troubleshooting

I cannot download a PGP key from an LDAP certificate server

Try performing the following actions:

Verify that your organization permits you to download PGP® keys from an LDAP certificate server. For more information, contact your administrator.

If you changed the connection type that your BlackBerry® device uses to connect to an LDAP certificate server, try using the default connection type.

Certificate servers

Add a certificate server

1.On the Home screen or in a folder, click the Options icon.

2.Click Security Options.

3.Click Certificate Servers.

4.Press the Menu key.

5.Click New Server.

6.Specify information for the certificate server.

7.Press the Menu key.

8.Click Save.

Change connection information for a certificate server

1.On the Home screen or in a folder, click the Options icon.

2.Click Security Options.

3.Click Certificate Servers.

4.Highlight a certificate server.

5.Press the Menu key.

6.Click Edit.

7.Change connection information for the certificate server.

8.Press the Menu key.

9.Click Save.

Connection options for LDAP certificate servers

Friendly Name:

Type a display name for the certificate server.

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Blackberry 8520 Certificate servers, Add a certificate server, Change connection information for a certificate server