TROUBLESHOOTING
Before calling for repair, please review the list below, since the problem may not be a unit malfunction.
SYMPTOM | REMEDY (not a malfunction) | |
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The Remote Control does not | • Have the batteries been depleted? | |
work | • Are the batteries inserted correctly? | |
| • Is a fluorescent lighting in the room flickering due to service | |
| life? | |
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Odors and smoke are not re- | • Clean or Replace the filters if they appear to be heavily soiled. | |
moved | (Refer to | |
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The | • The air could be impure at the time the unit was plugged in. | |
green even when the air is im- | ||
(Refer to | ||
pure | ||
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The | • The sensitivity of the sensor becomes unstable when the | |
orange or red even when the air | opening of the odor sensor is dirty or is clogged. | |
is clean | Clean the dust around the sensor opening using a vacuum | |
| cleaner. (Refer to | |
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The Plasmacluster Indicator | • When in Clean Mode ( or Ion Control Mode), the Plasmacluster | |
Light remains green (or blue) | ||
Indicator Light color will not change. | ||
and does not change | ||
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A clicking or ticking sound is | • Clicking sound is emitted when the unit is in the Ion Control | |
heard from the unit | Mode, and ticking sound is emitted when the unit is generating | |
| ions. | |
| If the sound is irritating, set the unit away from you. | |
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The discharged air has an | • Check to see if the filters are heavily soiled. | |
aroma or odor. | Replace the filters.(Refer to | |
| • Plasmacluster Air Purifiers emit small traces of ozone which | |
| may produce an odor. These ozone emissions are well below | |
| safety levels set by the FDA. | |
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The unit does not operate when | • Is the unit installed in a location that is difficult for the sensor to | |
cigarette smoke is in the air. | detect cigarette smoke? | |
| • Are the odor sensor openings blocked or clogged? | |
| (In this case, clean the openings.) (Refer to | |
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The Plasmacluster Indicator | • Check to see if the Lights OFF Mode on the Remote Control is | |
Light or the | selected. If so, then press the Lights ON/OFF Button on the | |
will not activate. | Remote Control to activate the Lights light. | |
| (Refer to |
ENGLISH FRANÇAIS
ERROR DISPLAY
LAMP INDICATION | REMEDY |
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The “Silent” Fan Speed Indica- | Fan motor disconnected or abnormal. |
tor Light blinks. | Operation stops. |
| • Pressing the Power ON/OFF button will reset the error display, |
| but if error occurs again, contact the shop where you purchased |
| the unit. |
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