TROUBLESHOOTING

Before calling for service, please review theTroubleshooting chart below, since the problem may not

be a unit malfunctions.

 

 

 

SYMPTOM

 

REMEDY(not a malfunction)

 

 

 

 

 

 

 

Odors and smoke are not

 

• Clean or replace the filters if they appear to be heavily

 

removed.

 

soiled. (See E-15,E-16,E-18)

 

 

 

 

 

The Front Monitor illuminates

 

• The air could be impure at the time the unit was plugged in.

 

green even when the air is im-

 

Unplug the unit, wait one minute, and plug the unit in again.

 

pure.

 

 

 

 

 

 

 

The Front Monitor illuminates or-

 

• Sensor operation is affected if the dust sensor openings are

 

ange or red even when the air is

 

dirty or clogged. Gently clean the dust sensors (See E-15).

 

clean.

 

 

 

 

 

 

 

A clicking or ticking sound is

 

• Clicking or ticking sounds may be audible when the unit is

 

heard from the unit.

 

generating ions.

 

 

 

 

 

The discharged air has an odor.

 

• Check to see if the filters are heavily soiled.

 

 

 

• Clean or replace the filters.

 

 

 

• Plasmacluster Air Purifiers emit small traces of ozone which

 

 

 

may produce an odor.

 

 

 

 

 

The unit does not operate when

 

• Is the unit installed in a location that is difficult for the sen-

 

cigarette smoke is in the air.

 

sor to detect cigarette smoke?

 

 

 

• Are the dust sensor openings blocked or clogged?

 

 

 

(In this case, clean the openings.) (See E-15)

 

 

 

 

 

Filter Indicator Light is illmi-

 

• After replacing filters, connect the power cord to an outlet

 

nated.

 

and press the Filter Reset Button. (See E-15)

 

 

 

 

 

The Front Monitor are turned

 

• Check to see if the Lights OFF Mode selected. If so, then

 

 

press the Lights ON/OFF Button to activate the indicator

 

off.

 

lights. (See E-14)

 

 

 

 

 

The Water Supply Indicator Light

 

• Check Styrofoam float for impurities. Clean the Humidifying-

 

does not illuminate when the

 

 

 

Tray. Ensure unit is located on a level surface.

 

tank is empty.

 

 

 

 

 

 

 

 

 

Water lever in the tank does not

 

• Check to see if the Humidifying Tray and Water Tank are

 

 

correctly installed. Check the Humidifying Filter.

 

decrease or decreases slowly.

 

• Clean or replace the filter when it is heavily soiled

 

 

 

(See E-18 and E-19).

 

 

 

 

 

The Front Monitor lights change

 

• The Dust Monitor lights automatically change colors as im-

 

color frequently.

 

purities are detected by the dust sensor.

 

 

 

 

E-20