Appendix

Troubleshooting

 

Problem

 

Possible Solution

 

 

 

 

No power

Check if you pressed TV POWER on the remote control unit. (See page 15.) If the

 

 

 

indicator on the TV does not light up, press POWER on the TV.

 

 

Is the AC cord disconnected? (See page 7.)

 

 

Has the power been turned on? (See page 15.)

 

 

 

 

Unit cannot be operated.

External infl uences such as lightning, static electricity, may cause improper operation.

 

 

 

In this case, operate the unit after fi rst turning off the power of the TV or unplugging

 

 

 

the AC cord and replugging it in after 1 or 2 minutes.

 

 

 

 

Remote control unit does not

Is the FUNCTION set correctly? Set it to the TV setting position.

 

operate.

Are batteries inserted with polarity (e, f) aligned? (See page 8.)

 

 

Are batteries worn out? (Replace with new batteries.)

 

 

• Are you using it under strong or fl uorescent lighting?

 

 

• Is a fl uorescent light illuminated near the remote control sensor?

 

 

 

 

Picture is cut off/with sidebar

Is the image position correct? (See page 26.)

 

screen.

Are screen mode adjustments such as picture size made correctly? (See page 19.)

 

 

 

 

Strange color, light color, or color

Adjust the picture tone. (See pages 22 and 23.)

 

misalignment

Is the room too bright? The picture may look dark in a room that is too bright.

 

 

Check the input signal setting. (See page 25.)

 

 

 

 

Power is suddenly turned off.

Is the sleep timer set? (See page 16.)

 

 

Check the power control settings. (See page 24.)

 

 

The unit's internal temperature has increased. Remove any objects blocking vent or

 

 

 

clean.

 

 

 

 

No picture

Is connection to other components correct? (See pages 13 and 14.)

 

 

Is correct input signal source selected after connection? (See page 29.)

 

 

Is the correct input selected? (See page 29.)

 

 

Is picture adjustment correct? (See pages 22 and 23.)

 

 

Is “On” selected in “Audio Only”? (See page 29.)

 

 

Is a non-compatible signal being input? (See page 50.)

 

 

 

 

No sound

Is the volume too low? (See page 16.)

 

 

Is “Variable” selected in “Output Select”? (See page 29.)

 

 

Have you pressed MUTE on the remote control unit? (See page 16.)

 

 

 

 

The TV sometimes makes a

This is not a malfunction. This happens when the cabinet slightly expands and

 

cracking sound.

 

contracts according to change in temperature. This does not affect the TV's

 

 

 

performance.

 

 

 

 

The original home page cannot

Is the ETHERNET cable connected correctly? (See page 38.)

 

be displayed.

Check the settings of "Communication Setup" and "Interactive Service". (See page 39.)

 

 

 

 

Some Internet functions used on

The TV has only limited functions compared with regular PC browsers (See page 41.)

 

a PC are not available from the

 

 

 

TV.

 

 

Troubleshooting-Digital Broadcasting

The error message about reception of broadcast

The example of an error message

Error code

 

Possible Solution

 

displayed on a screen

 

 

 

 

 

 

 

 

 

 

Failed to receive broadcast.

E202

Check the antenna cable. Check that the antenna is correctly

 

setup.

 

 

 

 

 

 

 

 

 

No broadcast now.

E203

Check the broadcast time in the program guide.

 

 

 

 

 

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