Troubleshooting Guide

If a fault occurs, run through the table below before taking your receiver for repair.

If the fault persists, attempt to solve it by switching the receiver off and on again. If this fails to resolve the situation, consult your dealer. Under no circumstances should you attempt to repair the receiver yourself. This could void the warranty.

PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

No power

The AC input cord is disconnected.

Connect the cord securely.

 

Poor connection at AC wall outlet or the

Check the outlet using a lamp or

 

outlet is inactive.

another appliance.

 

 

 

No sound

The speaker cords are disconnected.

Check the speaker connections.

 

The master volume is adjusted too low.

Adjust the master volume.

 

The MUTE button on the remote control

Press the MUTE button to cancel the

 

is pressed to ON.

muting effect.

 

Speakers are not switched on.

Press the SPEAKER button to ON.

 

Incorrect selection of the input source.

Select the desired input source correctly.

 

Incorrect connections between the

Make connections correctly.

 

components.

 

 

 

 

No sound from the rear

Surround mode is switched off(stereo

Select a surround mode.

speakers

mode).

Adjust master volume and rear level.

 

Master volume and rear level are too

 

low.

Select a stereo or surround source.

 

A monaural source is used.

 

Rear speaker setting is “N”.

Select the desired rear speaker setting.

 

 

 

No sound from the center

Surround mode is switched off(stereo

Select the desired surround.

speaker

mode).

Select the desired center speaker setting.

 

Center speaker setting is “N”.

 

Master volume and center level are too

Adjust master volume and center level.

 

low.

 

 

 

 

Stations cannot be received

No antenna is connected.

Connect an antenna.

 

The desired station frequency is not

Tune in the desired station frequency.

 

tuned in.

Move the antenna and retry tuning.

 

The antenna is in wrong position.

 

 

 

Preset stations cannot be

An incorrect station frequency has been

Memorize the correct station frequency.

received

memorized.

Memorize the stations again.

 

The memorized stations are cleared.

 

 

 

Poor FM reception

No antenna is connected.

Connect an antenna.

 

The antenna is not positioned for the

Change the position of the antenna.

 

best reception.

 

 

 

 

Continuous hissing noise

Weak signals.

Change the position of the antenna.

during FM reception,

 

Install an outdoor antenna.

especially when a stereo

 

 

broadcast is received.

 

 

 

 

 

Continuous or intermittent

Noise is caused by motors, fluorescent

Keep the receiver away from noise

hissing noise during AM

lamps or lightning, etc.

sources.

reception, especially at night.

 

Install an outdoor AM antenna.

 

 

 

Remote control unit does

Batteries are not loaded or exhausted.

Replace the batteries.

not operate.

The remote sensor is obstructed.

Remove the obstacle.

 

 

 

ENGLISH

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Sherwood RD-6108 manual Troubleshooting Guide, Problem Possible Cause Remedy