Troubleshooting
Problem: SIM card error.
Reason: SIM damaged.
Reason: SIM card not setup correctly.
Reason: SIM card dirty.
Solutions:
•Contact the network provider.
•Check the SIM card settings, and clean the card.
Problem: Weak, interrupted, or no signal.
Reason: Signal strength can be affected by obstructions such as high buildings, or confinements such as basements and subways.
Solution: Move to a more open area.
Problem: Phone will not Power ON.
Reason: Battery uncharged,
Solutions:
•Charge battery.
•Replace battery.
Problem: Phone will not connect a call.
Reason: Barring function is activated.
Solution: Cancel barring dialing function.
Problem: No connection to network.
Reason: SIM is invalid or defective.
Reason: Out of GSM service area.
Reason: Weak, interrupted, or no signal.
Solutions:
•Contact the network provider.
•Move the phone into the GSM service area.
•Try connecting again in a better signal environment.
Problem: Phone will not charge.
Reason: Voltage is unsuitable.
Reason:
Reason: Not connected.
Solutions:
•Use the recommended voltage.
•Use the factory supplied charger.
•Check connections at AC power outlet, and at the phone.
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