Clarity Pal manual Troubleshooting

Troubleshooting

Problem: SIM card error.

Reason: SIM damaged.

Reason: SIM card not setup correctly.

Reason: SIM card dirty.

Solutions:

•Contact the network provider.

•Check the SIM card settings, and clean the card.

Problem: Weak, interrupted, or no signal.

Reason: Signal strength can be affected by obstructions such as high buildings, or confinements such as basements and subways.

Solution: Move to a more open area.

Problem: Phone will not Power ON.

Reason: Battery uncharged, used-up, or defective.

Solutions:

•Charge battery.

•Replace battery.

Problem: Phone will not connect a call.

Reason: Barring function is activated.

Solution: Cancel barring dialing function.

Problem: No connection to network.

Reason: SIM is invalid or defective.

Reason: Out of GSM service area.

Reason: Weak, interrupted, or no signal.

Solutions:

•Contact the network provider.

•Move the phone into the GSM service area.

•Try connecting again in a better signal environment.

Problem: Phone will not charge.

Reason: Voltage is unsuitable.

Reason: Non-standard charger.

Reason: Not connected.

Solutions:

•Use the recommended voltage.

•Use the factory supplied charger.

•Check connections at AC power outlet, and at the phone.

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