User Manual
3.When I press keys on the handset, digits appear on the display, but I can’t make an outside call.
Call barring may have been set, see the user manual for more information.
Try moving the handset closer to the base unit.
Try a different position for the base
4. The phone does not ring
Check that the base unit’s mains power adapter is plugged in and power is switched on. The base unit needs mains power for normal operation of the
Make sure you are using the telephone line cable that was supplied with your SD8501. Other telephone line cables might not work.
Check that you have set the ringer volume to off. See the user manual for more information.
Check that the total REN value of all equipment connected to your telephone line is no more than 4. Disconnect one or more telephones and see whether that helps.
5. The base does not ring.
Check that the base power is ON, and the base ringer is set ON.
Check that the line cord is correctly fitted and undamaged.
6.The CHARGE light on the base unit does not come on." Check the handset is properly stationed.
Check the connections between the base unit and mains power socket.
Clean the batteries charging contacts with a dry cloth.
7. When I press the CALL button, I hear a loud noise.
The strange noise is caused by interference. Disconnect the mains power lead from the back of the base unit, and then wait for 30 seconds before reconnecting it.
8. There is 'beep' sound while I am on a call.
You may be going out of range of the base unit. Move closer, or your call may be cut off.
Check the Batteries Level symbol on the display. If it is low, recharge the batteries.
9. The Caller Display feature isn’t working.
You need to subscribe to the Caller Display feature from your service provider.
The caller may have withheld their number, or they may be calling from a network that does not transmit the Caller ID (for example, it may be an international call).
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