Questions & Answers

129

 

 

 

 

 

 

 

 

 

Problem

Possible causes

Possible solution

 

 

 

 

No network connec-

Signal weak.

Move higher, to a window or an open space.

 

 

 

 

tion.

Outside GSM range.

Check service provider's coverage area.

 

 

 

 

 

 

 

 

 

 

Invalid SIM card.

Notify the service provider.

 

 

 

 

 

New network not authorized.

Try manual selection or select a different net-

 

 

 

work (p. 105).

 

 

 

 

 

Network call barring is set.

Check network barrings (p. 104).

 

 

 

 

 

Network overloaded.

Try again later.

 

 

 

 

Phone loses network.

Signal too weak.

Reconnection to another service provider is au-

 

 

 

 

 

tomatic (p. 105). Switching phone off and on

 

 

 

 

 

 

again can speed this up.

 

 

 

 

Calls not possible.

Second line set.

Set first line \(p. 106).

 

 

 

 

 

New SIM card inserted.

Check for new barrings.

 

 

 

 

 

Charge limit reached.

Reset limit with PIN2 (p. 49).

 

 

 

 

 

Credit used up.

Load credit.

 

 

 

 

Some calls not

Call restrictions are in place.

Barrings can be set by service provider. Check

 

 

 

possible.

 

barrings (p. 104).

 

 

 

 

Impossible to make

Phonebook/Addressbook is full.

Delete entries in the Addressbook/Phonebook

 

 

entries in Phone-

 

(see standard functions, p. 25).

 

 

 

 

book/Addressbook.

 

 

 

 

 

 

Voice messaging not

Call forwarding to mailbox not

Set call forwarding to mailbox (p. 71).

 

 

 

 

functioning.

set.

 

 

 

 

 

ãflashes to indicate

SMS memory full.

Delete SMS messages (see standard functions,

 

 

an SMS.

 

p. 25) or archive them (p. 56).

 

 

 

 

äflashes to indicate

MMS memory full.

Delete MMS messages (see standard functions,

 

 

an MMS.

 

p. 25).

 

 

 

 

åflashes to indicate

Phone memory full.

Delete messages, pictures, videos, games or ap-

 

 

an MMS.

 

plications.

 

 

 

 

Function cannot be

Not supported by service provid-

Contact your service provider.

 

 

 

 

set.

er or registration required.

 

 

 

 

 

Capacity problems

Phone memory full.

Delete files in the relevant areas. You can use

 

 

with, for example,

 

the memory assistant to delete specific files

 

 

 

 

Games & More,

 

(p. 94).

 

 

 

 

ringtones, pictures,

 

 

 

 

 

 

videos, SMS archive.

 

 

 

 

 

No Internet access;

Profile not activated, profile set-

download not

tings wrong/incomplete.

possible.

 

Activate or set browser profile (p. 81). If necessary ask your service provider.