130 Questions & Answers
Problem | Possible causes | Possible solution |
Text message cannot | Service provider does not sup- | Contact your service provider. |
be sent. | port this service. |
|
| Phone number for service cen- | Set service center (p. 58). |
| ter not set or incorrectly set. |
|
| SIM card contract does not sup- | Contact your service provider. |
| port this service. |
|
| Service center overloaded. | Repeat message. |
| Recipient does not have a com- | Check. |
| patible phone. |
|
EMS pictures are not | Destination phone does not sup- |
|
displayed on the desti- | port the EMS standard. |
|
nation phone. |
|
|
No Internet access | Incorrect browser profile set, or | Check browser settings (p. 81) or contact your |
possible. | wrong or incomplete settings. | service provider. |
PIN error/ | Three wrong entries. | Enter the PUK (MASTER PIN) supplied with the |
PIN2 error. |
| SIM card according to the instructions. If you |
|
| have lost the PUK (MASTER PIN), contact your |
|
| service provider. |
Phone code error. | Three wrong entries. | Contact Siemens Service (p. 131). |
Service provider code | No authorization for this service. Contact your service provider. | |
error. |
|
|
Too few/too many | Functions may have been add- | Check with your service provider. |
menu entries. | ed or deleted by the service pro- |
|
| vider via the SIM card. |
|
No fax possible. | Wrong settings in the PC. | Check settings (p. 102). |
| No authorization for this service. | Contact your service provider. |
|
|
|
Charge meter does | Charge pulse is not being trans- | Contact your service provider. |
not work. | mitted. |
|
Damage |
|
|
Severe shock. | Remove battery and SIM and | |
Phone became wet. | Remove battery and SIM. Dry immediately with a cloth, but do not apply heat. Dry | |
| connector contacts thoroughly. Stand cellphone upright in an air current. Do not dis- | |
| mantle the phone! |
|
Reset all settings to factory default, p. 95: * # 9 9 9 9 # A