128 Questions & Answers
Questions & Answers
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Problem | Possible causes | Possible solution |
Phone cannot be | On/Off key not pressed long | Press On/Off key for at least 2 seconds. |
switched on. | enough. |
|
| Battery empty. | Charge battery. Check charging indicator in the |
|
| display. |
| Battery contacts dirty. | Clean contacts. |
| See also below under "Charging |
|
| error". |
|
Standby time is too | Frequent use of organizer and | Limit use if applicable. |
short. | games. |
|
| Fast search activated. | Deactivate speed search (p. 106). |
| Display illumination switched on. | Switch off display illumination (p. 89). |
| Unintentional keystrokes (illumi- | Activate key lock (p. 103). |
| nation!). |
|
Charging error | Battery totally discharged. | 1) Plug in charger cable, battery is on charge. |
(charge icon not dis- |
| 2) Charge icon appears after approx. 2 hours. |
played). |
| 3) Charge battery. |
| Temperature out of range: | Make sure the ambient temperature is right, wait |
| 41 °F to 140 °F. | a while, then recharge. |
| Contact problem | Check power supply and connection to the |
|
| phone. Check battery contacts and telephone |
|
| connection socket, clean them if necessary, then |
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| insert battery again. |
| No mains voltage. | Use different mains power socket, check mains |
|
| voltage. |
| Wrong charger. | Use only Siemens original accessories. |
| Battery faulty. | Replace battery. |
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SIM error. | SIM card not inserted correctly. | Check that the SIM card is inserted correctly |
|
| |
| Dirty SIM card contacts. | Clean SIM card with a dry cloth. |
| SIM card with wrong voltage. | Use 1.8 or 3 V SIM cards only. |
| SIM card damaged (e.g.broken). Carry out a visual check. Have your service pro- | |
|
| vider change the SIM card. |