Siemens D-81667 Customer Care

Customer Care 131

Customer Care

We offer fast, individual advice! You have several options:

Our online support on the Internet:

www.siemens-mobile.com/customercare

We can be reached any time, any place. You are given 24 hour support on all aspects of our products. Here you will find an interactive fault-finding system, a compilation of the most frequently asked questions and answers, plus user guides and current software updates to download.

You will also find the most frequently asked questions and answers in the section entitled "Questions and answers" in this user guide.

Qualified Siemens employees are waiting to offer you expert information about our products and installation.

In some countries repair and replace services are impossible where the products are not sold through our authorised dealers.

When calling customer service, please have ready your receipt and the phone identity number (IMEI, to display press *# 0 6 #), the software version (to display, press * # 0 6 #, then info) and if available, your Siemens Service customer number.

Note

Only qualified service personnel must repair equipment.

If repair work is necessary, please contact one of our service centres:

Abu Dhabi	.........................................0 26 42 38 00
Argentina .....................................	0 80 08 88 98 78

Australia..........................................	13 00 66 53 66
Austria.............................................	05 17 07 50 04
Bahrain ....................................................	40 42 34
Bangladesh.......................................	0 17 52 74 47
Belgium.............................................	0 78 15 22 21
Bolivia ...............................................	0 21 21 41 14
Bosnia Herzegovina..........................	0 33 27 66 49
Brazil............................................	0 80 07 07 12 48
Brunei .................................................	02 43 08 01
Bulgaria...............................................	02 73 94 88
Cambodia ...........................................	12 80 05 00
Canada ........................................	1 88 87 77 02 11
China ...........................................	0 21 38 98 47 77
Croatia ..............................................	0 16 10 53 81
Czech Republic.................................	2 33 03 27 27
Denmark .............................................	35 25 86 00
Dubai ................................................	0 43 96 64 33
Egypt.................................................	0 23 33 41 11
Estonia................................................	06 30 47 97
Finland ............................................	09 22 94 37 00
France.............................................	01 56 38 42 00
Germany ......................................	0 18 05 33 32 26
Greece .........................................	0 80 11 11 11 16
Hong Kong ..........................................	28 61 11 18
Hungary ..........................................	06 14 71 24 44
Iceland ..................................................	5 11 30 00
India .............................	22 24 98 70 00 Extn: 70 40
Indonesia .....................................	0 21 46 82 60 81
Ireland.............................................	18 50 77 72 77
Italy .................................................	02 24 36 44 00
Ivory Coast..........................................	05 02 02 59
Jordan...............................................	0 64 39 86 42
Kenya....................................................	2 72 37 17
Kuwait ...................................................	2 45 41 78
Latvia ....................................................	7 50 11 18
Lebanon..............................................	01 44 30 43
Libya ...............................................	02 13 50 28 82
Lithuania ...........................................	8 52 74 20 10
Luxembourg........................................	43 84 33 99
Macedonia ..........................................	02 13 14 84
Malaysia....................................	+ 6 03 77 12 43 04
Malta .......................................	+ 35 32 14 94 06 32
Mauritius ...............................................	2 11 62 13
Mexico .......................................	01 80 07 11 00 03
Morocco ..............................................	22 66 92 09