Issue 5, June 1999
Removing the Headset Plug
Unplugging the headset (either manually or using the key on the headset system) can result in one of the following actions, depending on how your Optiset terminal has been programmed:
•No action.
•Call control • disconnects an active call on the headset, or switches an open listening call to speakerphone mode.
•Speaker on - causes an active call on the headset or in open listening mode to be switched to the speaker.
Controlling the Headset with the Headset Control Key
When a Headset Control key is defined, the key acts like a hook switch for the headset. When this key is pressed while an active call is present on the handset or speaker, the call is picked up by the headset. When the Headset Control key is pressed during an active call on the headset, the call is terminated. When the key is pressed during headset open listening, the call is transferred to the speaker. When the key is pressed during an incoming call. the call is answered on the headset. And, finally, when the key is pressed while the phone is idle or while all calls are on hold, dial tone is generated on a prime line appearance. The Status light next to the key will indicate when a call is present on the headset (Status light On) or when no calls are present on the headset (Status light Off).
Even if a Headset key is programmed on your Optiset terminal, the configurable options for plugging and unplugging the headset still apply. Headset behavior with the key configured is similar to its behavior when no headset key is configured. except when the Speaker key is pressed. When no headset key is defined, pressing the Speaker invokes headset open listening; but with a Headset key present, pressing the Speaker invokes Speakerphone mode. To invoke headset open listening, the headset must already be active on the call when the Speaker key is pressed.
Controlling the Headset Using Keys or Menu Options
You have the option of using existing keys and menus on the Optiset terminal instead of the headset plug to control headset
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IS8ue 5, June 1999
behavior. Outgoing calls are automatically placed on the headset through composed dialing. speed dial keys. Redial. hot keypad dialing, or pressing a line key to draw dial tone.
You can answer incoming calls on the headset by pressing the corresponding line key, selecting "Answer call" from the menu, or pressing the Connect key. Incoming calls are placed on the headset automatically in the Autoanswer mode, When calls are made or answered by pressing the Speaker key, the phone goes into headset open listening mode. You can disconnect headset calls by using either the Disconnect key or the Disconnect menu option.
During a conversation using the headset, the Volume UpNolume Down keys (marked "+" and "0") are used to change the volume of the headset. Pressing these keys during the conversation will display the Audio Setting menu and allow you to set the desired volume while visually observing the volume level. Then you can press the '" dialog key to store the new volume level or the ~ dialog key to change it back to the previous level. Note that some headsets have their own independent volume control, which can be used to modify the headset's volume level.
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