12
Call Transfer
You may transfer an internal or external call from your extension to any other
extension or to the switchboard.

Transfer to a Free Extension (Announcing the Call)

- press ✔✔
✔✔
✔ key to confirm enquiry option
- dial required extension
- announce the call and replace handset

Transfer to a Free Extension (Call not Announced)

- press ✔✔
✔✔
✔ key to confirm enquiry

option
- dial required extension
- replace handset when ring tone is heard
- the call has now been transferred

Transfer to a Busy Extension

- press ✔✔
✔✔
✔ key to confirm enquiry option
- dial required extension
- replace handset when busy tone is heard
- the call has now been transferred to the busy extension.
If the busy extension terminates the call within a predetermined time, the
transferred call will ring the extension.

Transfer Using the Dial Keys

- press the required Dial (DSS) key
- announce the call when the extension answers
- replace handset

Return to Caller

If no reply or busy tone is received, you may return to the caller without
attempting to transfer the call.
- press ✔✔
✔✔
✔ key to confirm Return to held call? option
- you are reconnected to the caller