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19.3.02 SL42-SL45-err-ger.fm U35 /SL45i- English, A31008-H4860-A1- 3-7619
Troubleshooting
Problem Possible causes Possible remedy
Error message “Down-
load error” appears
while you are down-
loading Java™ applica-
tions
Java™ standard Dial-in Ac-
cess is configured incorrectly.
Configure the Java™ standard Dial-in Access cor-
rectly (see p.69).
Application-specific er-
ror message appears
during data transfer
from online Java™ ap-
plications
Java™ standard Dial-in Ac-
cess is configured incorrectly.
Configure the Java™ standard Dial-in Access cor-
rectly (see p.69).
MultiMediaCard™
cannot be read.
Incorrect format, contacts
dirty
1. Remove and replace MultiMediaCard™.
2. Clean contacts.
3. Switch the phone off and on again.
4. Format the MultiMediaCard™ (you will lose all
the data on the card).
MultiMediaCard™
cannot be written to.
MultiMediaCard™ write-
protected
Replace the MultiMediaCard™.
No connection to the
network
Signal weak Move higher, to a window or open space.
Outside GSM range Check Service Provider coverage map.
SIM card not valid Use another phone to contact Service Provider.
New network not authorized Try manual selection or select different network
(see p.67).
Network barring is set Check barrings (see p. 67).
Network overloaded Try again later.
Phone loses network. Signal too weak Reconnection to another Service Provider is auto-
matic (see p.67). Switching the phone off and on
again may speed this up.
Calls not possible Dialling error New network not authorised (see p.67).
2nd line set Set other call line (see p. 66).
New SIM card inserted Check for new re strictions.
Charge limit reached Contact Service Provider or reset limit with PIN 2
(see p.59).
Certain uses of the
phone not possible
Call restrictions are set. Barrings may be set by your Service Provider. Check
barrings (see p.66).
The phone number has more
than 20 digits.
Check phone number.