HP 6500 - E709q Print troubleshooting, Check the media size, Check the page-orientation setting

Check the media size

•Content on a page might be cut off if the document size is larger than the media that you are using.

•Make sure the media size selected in the printer driver match the size of media loaded in the tray.

Check the margin settings

If the text or graphics are cut off at the edges of the page, make sure the margin settings for the document do not exceed the printable area of your device. For more information, see Set minimum margins.

Check the page-orientation setting

Make sure the media size and page orientation selected in the application match the settings in the printer driver. For more information, see Change print settings.

Check the device location and length of USB cable

High electromagnetic fields (such as those generated by USB cables) can sometimes cause slight distortions to printouts. Move the device away from the source of the electromagnetic fields. Also, it is recommended that you use a USB cable that is less than 3 meters (9.8 feet) long to minimize the effects of these electromagnetic fields.

If the above solutions do not work, the problem may be caused by the inability of the application to interpret print settings properly. See the release notes for known software conflicts, refer to the application's documentation, or contact the software manufacturer for specific help.

Print troubleshooting

Use this section to solve these printing problems:

•Envelopes print incorrectly

•Borderless printing produces unexpected results

•The product is not responding

•The product prints meaningless characters

•Nothing happens when I try to print

•The pages in my document came out in the wrong order

•The margins are not printing as expected

•Text or graphics are cut off at the edge of the page

•A blank page came out while printing

Print troubleshooting 167