Error message appears on
A
Disconnect all cables (such as power cord and USB cable), wait about 20 seconds, and reconnect the cables. If the problem persists, visit the HP Web site (www.hp.com/ support) for the latest troubleshooting information, or product fixes and updates.
NOTE: For more information about error messages, see Errors.
Device takes a long time to print
Check the system configuration and resources
Make sure the computer meets the minimum system requirements for the device. For more information, see System requirements.
Check the device software settings
Print speed is slower when Best or Maximum dpi is selected as the print quality. To increase the print speed, select different print settings in the device driver. For more information, see Change print settings.
Low ink levels
Check the estimated ink levels in the ink cartridges.
NOTE: Ink level alerts and indicators provide estimates for planning purposes only. When you receive a
The ink cartridges might have insufficient ink. Insufficient ink may cause the printhead to overheat. When the printhead overheats, the printer slows down to allow it to cool.
Blank or partial page printed
Check the ink levels
The ink cartridges may be running low on ink.
Clean the printhead
Complete the printhead cleaning procedure. For more information, see Clean the printhead.
NOTE: Turn off the HP
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