HP 6500 - E709n Solution 1 Make sure the paper is loaded correctly, Solution 4 Align the printer

Chapter 9

•Solution 3: Check the ink levels

•Solution 4: Align the printer

•Solution 5: Clean the printhead

•Solution 6: Contact HP support

Solution 1: Make sure the paper is loaded correctly

Solution: Make sure that the paper is loaded correctly in the input tray.

For more information, see:

Load media

Cause: The paper was not loaded correctly.

If this did not solve the issue, try the next solution.

Solution 2: Check your print settings

Solution: Check the print quality setting and make sure it is not set too low. Print the image with a high print quality setting, such as Best or Maximum dpi.

Check the media settings. Make sure the media selected matches the media loaded in the device.

Cause: The print quality or copy setting on the product was set too low. If this did not solve the issue, try the next solution.

Solution 3: Check the ink levels

Solution: Check the estimated ink levels in the ink cartridges.

NOTE: Ink level alerts and indicators provide estimates for planning purposes only. When you receive a low-ink alert, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace the ink cartridges until print quality becomes unacceptable.

For more information, see:

Check the estimated ink levels

Cause: The ink cartridges might have insufficient ink.

If this did not solve the issue, try the next solution.

Solution 4: Align the printer

Solution: Align the printer.

Aligning the printer can help ensure excellent print quality.

For more information, see:

Align the printer

Cause: The printer needed to be aligned.

186 Maintain and troubleshoot