HP 6500 - E709q Text or graphics are cut off at the edge, Solution 1 Check the margin settings

Chapter 9

Solution 3: Load the stack of paper correctly

Solution: Remove the stack of paper from the input tray, reload the paper, and then slide the paper width guide inward until it stops at the edge of the paper.

For more information, see:

Load media

Cause: The paper guides were not positioned correctly.

Text or graphics are cut off at the edge of the page

Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved.

•Solution 1: Check the margin settings

•Solution 2: Check the layout of the document

•Solution 3: Load the stack of papers correctly

•Solution 4: Try printing with borders

Solution 1: Check the margin settings

Solution: Check the printer margins.

Make sure the margin settings for the document do not exceed the printable area of the product.

To check your margin settings

1.Preview your print job before sending it to the product.

In most software applications, click the File menu, and then click Print Preview.

2.Check the margins.

The product uses the margins you have set in your software application, as long as they are greater than the minimum margins the product supports. For more information about setting margins in your software application, see the documentation that came with the software.

3.Cancel the print job if the margins are not satisfactory, and then adjust the margins in your software application.

Cause: The margins were not set correctly in your software application.

If this did not solve the issue, try the next solution.

176 Maintain and troubleshoot