Chapter 9

Power cord and other cables are working, and are firmly connected to the device. Make sure the device is connected firmly to a functioning alternating current (AC) power outlet, and is turned on. For voltage requirements, see Electrical specifications.

Media is loaded correctly in the input tray and is not jammed in the device.

All packing tapes and materials are removed.

The device is set as the current or default printer. For Windows, set it as the default in the Printers folder. For Mac OS X, set it as the default in the Printer Setup Utility (Mac OS X (v10.4), for Mac OS X (v10.5) open System Preferences, select Print & Fax, and then select the device from the Default Printer drop-down list.) See your computer's documentation for more information.

Pause Printing is not selected if you are using a computer running Windows.

You are not running too many programs when you are performing a task. Close programs that you are not using or restart the computer before attempting the task again.

Troubleshooting topics

Solve printing problems

Print troubleshooting

Print quality troubleshooting

Solve paper-feed problems

Solve copy problems

Solve scan problems

Solve fax problems

Solve network problems

Solve wireless problems (some models only)

Solve photo (memory card) problems

Troubleshoot installation issues

Solve printing problems

This section contains the following topics:

The device shuts down unexpectedly

Error message appears on control-panel display

Device takes a long time to print

Blank or partial page printed

Something on the page is missing or incorrect

Placement of the text or graphics is wrong

The device shuts down unexpectedly

Check the power and power connections

Make sure the device is connected firmly to a functioning alternating current (AC) power outlet. For voltage requirements, see Electrical specifications.

164 Maintain and troubleshoot

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HP 6500 - E709q, 6500 - E709n, 6500 - E709a Solve printing problems, Device shuts down unexpectedly, Troubleshooting topics

6500 - E709q, 6500 - E709a, 6500 - E709n specifications

The HP 6500 series, including models E709n, E709a, and E709q, is designed to cater to both home office and small business needs with its multifunctionality, reliability, and efficiency. These printers stand out thanks to their advanced features and technologies, making them a popular choice for users looking to combine printing, copying, scanning, and faxing capabilities in a single device.

One of the main features of the HP 6500 series is its all-in-one functionality. Users benefit from a machine that can handle a variety of tasks including high-quality printing, fast copying, and professional-level scanning. The maximum print resolution of up to 4800 x 1200 optimized dpi ensures sharp text and vibrant color images, making the printers ideal for producing marketing materials or important documents.

These printers utilize HP’s innovative Thermal Inkjet technology, ensuring precise ink delivery and consistent quality across all print jobs. The HP 6500 E709n model offers wireless connectivity, allowing users to print from virtually anywhere in their home or office through Wi-Fi. Additionally, all models in this series support mobile printing capabilities via HP ePrint, Apple AirPrint, and Google Cloud Print, streamlining the process of printing documents from smartphones or tablets.

Speed is another essential feature of the HP 6500 series, with print speeds reaching up to 35 pages per minute for black and white documents and 34 pages per minute for color. The automatic document feeder facilitates rapid scanning and copying of double-sided documents, enhancing productivity for busy environments.

The design of these printers is user-friendly, featuring a clear LCD control panel for easy navigation and operation. Furthermore, they include high-yield ink cartridges, which help reduce printing costs over time and lessen the frequency of cartridge replacements, making them economical for users with high-volume printing needs.

In summary, the HP 6500 series E709n, E709a, and E709q models exemplify the perfect combination of functionality, speed, and connectivity. With advanced printing technology, mobile compatibility, and economical design, they provide a comprehensive solution for any small office or home workspace.