HP 6500 - E709q manual Print quality troubleshooting, Wrong, inaccurate, or bleeding colors

Solution 5: Load paper in the input tray

Solution: If the product has only a few sheets remaining, load more paper in the input tray. If there is plenty of paper in the input tray, remove the paper, tap the stack of paper against a flat surface, and reload the paper into the input tray.

For more information, see:

Load media

Cause: The product picked up two sheets of paper.

Print quality troubleshooting

Use this section to solve these print quality problems:

•Wrong, inaccurate, or bleeding colors

•Ink is not filling the text or graphics completely

•The printout has a horizontal band of distortion near the bottom of a borderless print

•Printouts have horizontal streaks or lines

•Printouts are faded or have dull colors

•Printouts seem blurry or fuzzy

•Printouts have vertical streaks

•Printouts are slanted or skewed

•Ink streaks on the back of the paper

•Paper is not picked up from the input tray

•Poor black text

•The product prints slowly

Wrong, inaccurate, or bleeding colors

If your printout has one of the following print quality problems, try the solutions in this section for help.

•Colors look wrong

For example, magenta was replaced with cyan in your printout.

•Colors run into each other, or look like they are smeared on the page. The edges might have a feathering appearance instead of being sharp and defined.

Try the following solutions if the colors appear wrong, inaccurate, or bleed into each other.

•Solution 1: Make sure you are using genuine HP ink cartridges

•Solution 2: Check the paper loaded in the input tray

•Solution 3: Check the paper type

•Solution 4: Check the ink levels

•Solution 5: Check the print settings

•Solution 6: Align the printer

•Solution 7: Clean the printhead

•Solution 8: Contact HP support

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