5 Troubleshooting

Notes: 1. Before troubleshooting, set up the PC’s display as below.

Resolution: 1280 x 1024

H-frequency: 64 kHz

V-frequency: 60 Hz

2.If no picture appears, confirm the power cord is correctly connected.

3.Check the following circuits.

No raster appears: Stand PCB, Main PCB

12V develop but no screen: Main PCB

12V does not develop: Main PCB

4.If you push and hold the EXIT button for more than 5 seconds, the monitor automatically reverts back to the factory preset

5-1 No Power

Does proper DC 12 V appear at DC jack connected to CN101?

Yes

Does proper DC 5 V appear at

Pin 4 of IC101?

Yes

Does proper 5 V - signal appear at Pin 42 of IC501 (SW_REG_EN)?

Yes

Check Q103, Q105 and Q106.

No

No

No

Check Power Adaptor.

Check IC101 and related circuit.

Check IC501 and related circuit.

(CN102, Function Key)

SyncMaster 800TFT

5-1

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Sierra Wireless 800TFT specifications Troubleshooting, No Power