Sling Media KSAFF0500400W1US manual Non-Warranty Returns Policy

Non-Warranty Returns Policy:

For products purchased at Sling Media’s online store:

If you purchased your SlingCatcher hardware product directly from Sling Media’s online store and are dissatisfied, you may return it at your expense within 30 days from original shipment as long as it is in good condition.

Please contact the Sling Media Online Store billing support team at 1-877 GO-SLING (option #2) to obtain a Return Material Authorization (RMA) number. Our agents will help you through the process through which you can return your product. Products must be shipped to Sling Media’s designated Returns Center using a trackable shipping method, and packaged appropriately for safe shipment. You are responsible for one-way shipping charges.

Returns sent to the Sling Media Returns Center or to the corporate offices without an RMA number will be rejected.

Upon receipt at the designated Sling Media Returns Center, Sling Media will refund the purchase price of your product (including tax). Your original shipping and handling costs will not be refunded.

For products purchased at a retail store:

If you purchased your product through a retail location (online or in person), you may be eligible for a full credit in accordance with the retailer’s return policy. You should contact the retail location where you purchased the product, as return policies vary. Sling Media cannot accept product returns for products purchased through a retail location.

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