Organization | Telephone | Support | Hours of | |
Number | Provided | Operation | ||
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HP Bulletin | (208) | Electronic download | 24 hours per day | |
Board Service |
| of HP product infor- | 7 days per week | |
|
| mation, troubleshoot- |
| |
| ing hints and updated |
| ||
| HP printer driver |
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over modem) |
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| information. |
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HP Customer | (208) | Technical assistance | 6:00 am - 10:00 pm | |
Support Center |
| with setup and | MST | |
|
| operation. Repair | ||
|
| information and |
| |
|
| exchange program | 9:00 am - 4:00 pm | |
|
| information. | ||
|
| MST | ||
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|
| Sat | |
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| |
Post Warranty | (900) | 6:00 am - 10:00 pm | ||
Information | ($2.50* per minute | assistance on prod- | MST | |
| U.S. charges start | uct questions and the | ||
only when you con- | most common |
| ||
nect with a support | software | 9:00 am - 4:00 pm | ||
| ||||
| technician) | applications. | ||
| MST | |||
| or |
| ||
|
| Sat | ||
| (800) |
| ||
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|
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| ($25.00* fee per call |
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| |
| U.S. Visa, or |
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| |
| MasterCard) |
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| |
| * Prices subject to |
|
| |
| change without notice |
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| |
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| |
HP OfficeJet | (888) HP DISKS | Order floppy disks if | 8:00 am - 5:00 pm | |
Software by Mail |
| you don’t have a | EST weekdays | |
|
|
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|
| future software |
| |
|
| updates. |
| |
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HP Direct | (800) | 6:00 am - 5:00 pm | ||
Ordering |
| supplies and accesso- | PST weekdays | |
|
| ries, and some docu- |
| |
|
| ments. |
| |
| (800) | Order user’s guides. |
| |
|
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| |
HP North | (800) | HP service contract | 24 hours per day | |
American |
| information. | 7 days per week | |
Response Center |
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