Organization

Telephone

Support

Hours of

Number

Provided

Operation

 

 

 

 

 

HP Bulletin

(208) 344-1691

Electronic download

24 hours per day

Board Service

 

of HP product infor-

7 days per week

 

 

mation, troubleshoot-

 

(Real-time access

 

ing hints and updated

 

 

HP printer driver

 

over modem)

 

 

 

information.

 

 

 

 

 

 

 

 

HP Customer

(208) 323-2551

Technical assistance

6:00 am - 10:00 pm

Support Center

 

with setup and

MST

 

 

operation. Repair

Mon-Fri

 

 

information and

 

 

 

exchange program

9:00 am - 4:00 pm

 

 

information.

 

 

MST

 

 

 

 

 

 

Sat

 

 

 

 

Post Warranty

(900) 555-1500

Post-warranty

6:00 am - 10:00 pm

Information

($2.50* per minute

assistance on prod-

MST

 

U.S. charges start

uct questions and the

Mon-Fri

(Fee-based support)

only when you con-

most common

 

nect with a support

software

9:00 am - 4:00 pm

 

 

technician)

applications.

 

MST

 

or

 

 

 

Sat

 

(800) 999-1148

 

 

 

 

 

($25.00* fee per call

 

 

 

U.S. Visa, or

 

 

 

MasterCard)

 

 

 

* Prices subject to

 

 

 

change without notice

 

 

 

 

 

 

HP OfficeJet

(888) HP DISKS

Order floppy disks if

8:00 am - 5:00 pm

Software by Mail

 

you don’t have a

EST weekdays

 

 

CD-ROM. Obtain

 

 

 

future software

 

 

 

updates.

 

 

 

 

 

HP Direct

(800) 538-8787

Customer-orderable

6:00 am - 5:00 pm

Ordering

 

supplies and accesso-

PST weekdays

 

 

ries, and some docu-

 

 

 

ments.

 

 

(800) 227-8164

Order user’s guides.

 

 

 

 

 

HP North

(800) 633-3600

HP service contract

24 hours per day

American

 

information.

7 days per week

Response Center

 

 

 

 

 

 

 

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