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HP Jornada Deskpro Other ways to get help, Look at, Reference, Tour Quick, If you need to, Troubleshooting

Models: 520 570 590

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Troubleshooting - Helps you pinpoint the causes of problems and solve any difficulties you may experience.

Reference - Contains other information you might like to know about your HP OfficeJet, as well as a detailed guide to using each feature in the OfficeJet software.

?- Help is also available in every HP OfficeJet dialog box. Click the

?in the upper right corner of the dialog box, then click the setting you want to know more about. A brief description of the setting will be displayed.

Other ways to get help

Here are some other ways to get help if you need it:

Tour Quick .2

If you need to . . .

Make changes to your HP OfficeJet equipment or software setup

Verify correct operation of your HP OfficeJet

Understand the meaning of a particular message displayed on the HP OfficeJet’s keypad

Call someone to help you solve a problem, get product information, or place an order

See a list of detailed OfficeJet specifications

Look at . . .

•The Ready, Setup, Go guide

•Chapter 1 of this User’s Guide

•Chapter 1, “Step 8. Make Sure Everything Works Properly” section

•Chapter 7, “Understanding the Messages Displayed on the HP OfficeJet’s Keypad” section

•Chapter 7, “Sources of Informa- tion and Help” section

•Chapter 8

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Contents

Page Page Page Table of Contents Setting Up the HP OfficeJet for Your Office Setting Up the HP OfficeJet for 1Your Office (continued) (continued) 3Faxing (continued) Copying Scanning Printing Printing (continued) Setting Up 1the HP OfficeJet for Your Office Make Sure Everything Is in the Box Load the Paper/Document Tray Make Sure Everything Is in the Box If you don’t have a CD-ROMdisc drive 1.Load the Tray 2.Plug in the Line Connector 3.Connect the Cables 4.Insert the Print Cartridges Page 5.Load the Paper Supply 6.Connect Your Office Equipment - REQUIRED What should you connect Read these questions: Circle your answers: Circle A or B below, then read what to do next Circle C or D below, then read How should you connect Dedicated line (Case ACJ) Dedicated line with a PC-modem(Case ACH) Dedicated line with external modem (ACI) Shared line (Case ADGJ) Shared line with a PC-modem(Case ADGH) Shared line with an external modem (Case ADGI) Shared line with answering machine (Case ADEJ) Page Shared line with computer voicemail (Case ADFJ) Shared line with PC-modem& answering machine (Case ADEH) Shared line, PC- modem & computer voicemail (Case ADFH) Shared line with external modem and answering machine (Case ADEI) Shared line with external modem and computer voicemail (Case ADFI) Connect your phone to your answering machine Shared line with distinctive ring (Case B) Page 7.Install the Software Windows 95 users: Windows 3.1 users: 8.Make Sure Everything Works Properly Receive a fax Print a report Make a copy Scan a page to your computer What’s Next A Quick Tour of How to Do Everything Sending Faxes Copying Scanning Printing Sending Faxes Sending paper documents From the HP OfficeJet’s keypad From the Document Assistant screen Sending a fax directly from your software program Copying Basic copying from the HP OfficeJet’s keypad Using advanced copy settings in the HP OfficeJet’s software Scanning Scanning images Scanning text for editing (OCR) Printing Using the Help System Other ways to get help Page Faxing Sending a Paper Document Sending a Fax Directly from Your Software Program Receiving Printed Faxes Sending a Paper Document Using a document carrier to protect your original Sending from the keypad Dialing in real time Dialing from a telephone that’s connected directly to the HP OfficeJet Speed dialing Sending from the HP OfficeJet Document Assistant Sending a Fax Directly from Your Software Program Receiving Printed Faxes Loading the paper supply Answering settings Manually receiving faxes Receiving Faxes to Your PC Using Advanced Fax Features and Settings Advanced fax send settings Controlling how your faxed documents will look Standard Standard quality for words 300 dpi Best quality for words Best quality for photographs and graphics Type of fax sent: Where and how to change the Resolution: Paper fax sent from the HP OfficeJet’s keypad Changing the Contrast Where and how to change the Contrast: 1 Press the Contrast/Resolution button 1, 2, or 1 Double-clickthe HP OfficeJet Manager icon Redialing a fax number Entering a pause during keypad dialing Assigning Speed Dial codes Assigning a speed dial code to a group of fax numbers Select a name name you want to add Add to Group Faxing to a group of fax numbers Changing the information printed at the top of the faxes you send Setting Tone or Pulse dialing type Other advanced features for sending faxes Additional features for Where to locate these features in the HP sending faxes OfficeJet Manager software Using the Phone Book Advanced fax receive settings Phone Answering: Automatic or Manual Changing the number of rings before answering Using Distinctive Ring Updating your fax receive setup Changing the paper size setting Other advanced features for receiving faxes Viewing Lists of All Sent and Received Faxes Printing the Fax Reports Adjusting sound volumes Changing the time and date Copying Loading the Paper Supply for Copying Using a Document Carrier to Protect Your Original Copying from the Keypad Loading the Paper Supply for Copying Copying from the Keypad Optimizing the quality (Resolution setting) Automatic collating Copying from the Document Assistant Optimizing the quality Reducing and enlarging Collating: On or Off 5 Scanning Using a Document Carrier to Protect Your Original Scanning Your Document As an Image Scanning Your Document to Scanning Your Document As an Image Scanning from the Document Assistant Page Other Uploading Image modify the scanned image Save Save in Scanning directly into your TWAIN-compliantsoftware program How to tell if your software program supports TWAIN How to scan with TWAIN HP OfficeJet Series Open the file Scanning Your Document to Edit the Words (OCR) 3Click the Text and Scan text for editing (OCR) checkboxes Click Scan text for editing (OCR) 4Click Start Scan HP OfficeJet Manager Printing Using Paper and Other Media Types Using the Print Settings Printing from Your Windows Software Program Using Paper and Other Media Types Selecting paper/media types and sizes Loading tips for paper and other media Loading plain and special papers Loading letterhead paper Loading the single-envelopeslot Loading multiple envelopes Loading transparencies Using the Print Settings Locating the print settings Using the Paper tab settings Using the Setup tab settings Print quality and speed Printing in color Printing in grayscale Using the Advanced tab settings Printing from the HP OfficeJet Manager 7 Getting Help Sources of Information and Help Using the HP OfficeJet’s Help System Understanding the Messages Displayed on the HP OfficeJet’s Keypad Sources of Information and Help 1Review this chapter and the Help system for problem- solving information Troubleshooting 2Make sure you are operating your HP OfficeJet in the correct environment 3Gather some basic information if you plan to call HP for help Organization Support Hours of Number Provided HP Bulletin Board Service HP Customer Support Center Post Warranty Using the HP OfficeJet’s Help System Understanding the Messages Displayed on the Keypad Page message: Getting Page Page Page Page Page Page View Fax Page Specifications Product Specifications Ordering Information Obtaining a Material Safety Data Sheet Regulatory Information Product Specifications Overall Specifications Printing Specifications Faxing Specifications Copying Specifications Scanning Specifications Ordering Information Obtaining a Material Safety Data Sheet (MSDS) Regulatory Information Notice to Users of the U.S. Telephone Network: FCC Requirements Electromagnetic or Radio Frequency Interference: FCC Requirements Declaration of Conformity Supplementary Information: For Compliance Information ONLY Index