HP 590 HP Reseller, Locator Service, Internet/World, Wide Web, America Online, CompuServe, Back

Note: If you’re unsure of the warranty coverage, refer to the “Hewlett- Packard Limited Warranty Statement for Teleconnected Products,” a short document in the box with the HP OfficeJet.

4Call your dealer or the HP Customer Support Center. (Refer to the phone numbers on the following pages.)

If you’re unable to resolve your problem after reviewing this chapter, either contact your dealer or the HP Customer Support Center for fur- ther assistance.

An HP Customer Support representative will work with you to quickly determine and solve any problems you may have, and let you know whether repair is necessary.

Caution: To avoid printing problems and ink spillage, please remove the print cartridges before repackaging and shipping the HP OfficeJet.

	Organization	Telephone	Support	Hours of
		Number	Provided	Operation
	HP Reseller	(800) 243-9812	Help locating the	24 hours per day
	Locator Service		nearest HP	7 days per week
			authorized dealer.
	Internet/World	http://www.hp.com/	Information on	24 hours per day
	Wide Web	go/cposupport	products, printer	7 days per week
			drivers, and support.
	America Online	Log on and at the	Interactive dialog	24 hours per day
		prompt, type:	with worldwide HP	7 days per week
	To become a	HP or HP Support	customer commu-
			nity. Exchange of
	subscriber, call
		(AOL connect	information and links
	(800) 827-6364.
			to the HP electronic
		charges apply to
			support center home
		caller)
			page on the World
			Wide Web. Drivers
			and support
			documentation.
	CompuServe	Log on and at the	Same as above.	24 hours per day
		prompt, type: HP		7 days per week
	To become a	(CompuServe
	subscriber, call
	(800) 524-3388 and	connect charges
	ask for Agent #51.	apply to caller)
	HP FIRST Fax-	(800) 333-1917	Detailed product	24 hours per day
	back	Press 1 for faxed tips	support information	7 days per week
		or	on common soft-
			ware applications
	(24-Hour automated	(208) 344-4809
			and troubleshooting
	faxback support
			tips (all sent by fax).
	service)
...............................................................................................................

7. Getting Help

7-3