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| This keypad |
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| Has this meaning: |
| And this action is |
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| message: |
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| recommended: |
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| Clear document jam, then |
| One of the following has |
| • Remove the document from the | |||
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| press START. |
| happened: |
| document tray*, then reload it | |||
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| • Your document jammed |
| and press Start to clear the mes- | |||
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| while being fed through |
| sage. | |||
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| the document tray, or |
| Note: Do not load documents | |||
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| • | The HP OfficeJet |
| that are longer than 14 inches | ||
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| loaded multiple sheets of |
| (35.6 cm). | |||
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| your document simulta- |
| *If the document is jammed, lift the | |||
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| neously, instead of one at |
| cover and clear the jam. To display | |||
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| a time, or |
| document | |||
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| • | You loaded a document |
| on your computer screen, follow this | ||
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| in the document tray |
| path: HP OfficeJet Manager/Help/ | |||
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| Troubleshooting/Scanning/Paper is | ||||
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| that’s longer than the 14- |
| jammed or isn’t feeding properly/ | |||
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| inch |
| Document is stuck in the HP Office- | |||
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| mum. |
| Jet. | |||
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| Clear paper jam, then |
| One of the following has |
| 1 Remove the paper from the | |||
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| press START. |
| happened: |
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| paper supply tray. | |||||
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| • | Paper jammed while |
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| 2 Open the cover and clear | ||||
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| and |
| being fed through the |
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| the paper path. (To display step- | |||||
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| paper supply tray, or |
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| • | The HP OfficeJet |
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| Clear paper jam |
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| on your computer screen, follow | ||||
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| loaded multiple sheets of |
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| this path: HP OfficeJet Manager/ | ||||
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| the paper supply simulta- |
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| Help/How Do I?/Maintaining the HP | ||||
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| neously, instead of one at |
| OfficeJet/Clearing a paper jam.) | |||
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| a time, or |
| 3 Pull the document tray for- | |||
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| • | The paper you loaded in |
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| ward, reload the paper* into the | ||||
the paper supply tray is | paper supply tray, then push the | |
longer than the | ||
document tray back into place. | ||
* If you have plain paper loaded, | ||
| ||
| turn over the stack of paper before | |
| reloading it, so that any curl in the | |
| paper is reversed. | |
| Note: Do not load paper that’s | |
| longer than 14 inches (35.6 cm) | |
| into the paper supply tray. | |
| 4 Press Start to clear the mes- | |
| sage and reset the HP OfficeJet. |
7. Getting Help
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